Executive Meeting Planner

J W Marriott•Las Vegas, NV

1d•Onsite

About The Position

The Executive Meeting Planner Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high-level service throughout the Pre-Event, Event and Post-Event phases of hotel events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

Minimum-High School Diploma or GED
3 + Years of Event Management Experience
Sales & Revenue Growth: Skilled in upselling products and services to maximize event profitability.
Event & Banquet Expertise: Strong knowledge of menu planning, food presentation, and banquet service operations.
Space & Inventory Management: Ability to manage guest room blocks and meeting space allocations effectively.
Facility Operations: Broad understanding of sanitation, maintenance, and operational standards.
Client Relationship Management: Proven ability to develop and maintain strong customer relationships.
Hotel Operations Knowledge: Comprehensive understanding of hotel functions and their impact on event planning.
Event Technology Proficiency: Familiarity with AV and technology solutions for meetings and conferences.
Contract & Legal Compliance: Skilled in contract negotiation and understanding legal requirements.
Financial Acumen: Ability to interpret P&L statements, manage budgets, forecast, and schedule resources.
Communication Excellence: Strong verbal, written, and listening skills for clear and persuasive interactions.
Problem-Solving & Decision-Making: Effective in resolving challenges and making sound decisions under pressure.
Influence & Presentation Skills: Skilled in influencing stakeholders and delivering impactful presentations.
Organizational Strength: Highly organized with the ability to manage multiple priorities seamlessly.
Technical Proficiency: Competent in standard software applications and hotel management systems.
Regulatory Knowledge: Understanding of governmental regulations and safety standards (OSHA, EPA, ADA, NFPA).
Valid Clark County Health Card
Valid Las Vegas Alcohol Awareness Card (TAM Card)
Ability to speak, read, write and understand English.
Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form. Ability to deal with and resolve problems involving multiple variables.
Requires prolonged standing, mobility, bending, reaching and lifting up to up 25 pounds
Requires eye/hand coordination and the ability to use standard office equipment
Requires the ability to distinguish letters, numbers and symbols.
Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Responsibilities

Serve as the primary point of contact for internal and external clients, ensuring clear and timely communication of all event details before, during, and after the event.
Act as liaison between sales teams and clients throughout the event lifecycle, maintaining visibility and accessibility to resolve issues and provide alternative solutions as needed.
Oversee the client experience from initial file turnover through post-event follow-up, ensuring seamless execution and satisfaction.
Anticipate and proactively address operational challenges by collaborating with hotel teams and clients to develop effective solutions.
Lead pre-event and post-event meetings for assigned groups to align expectations and review outcomes.
Facilitate key planning sessions, including Banquet Event Order (BEO) meetings and room block reviews.
Manage group room blocks and meeting space allocations to optimize usage and guest experience.
Welcome clients during the event phase and coordinate handoff to Event Operations for flawless execution.
Ensure compliance with all brand standards, policies, and procedures (PPM, SOPs, LSOPs).
Incorporate current trends in event management and design to enhance client experiences.
Model exemplary guest service standards and foster a culture of hospitality excellence.
Engage with guests to gather feedback on product quality and service delivery; respond promptly and effectively to concerns.
Empower team members to deliver exceptional service by setting clear expectations and providing guidance.
Monitor service behaviors and provide constructive feedback to drive continuous improvement.
Conduct pre- and post-event meetings to review client needs and feedback, implementing corrective actions where necessary.
Analyze guest satisfaction data and comment cards; collaborate on action plans to address service gaps.
Reinforce guest satisfaction priorities during departmental meetings and recognize team contributions.
Support fair and consistent administration of hotel policies, including progressive discipline and peer review processes.
Maintain ongoing communication with associates to share business objectives, recognize achievements, and celebrate successes.
Participate in associate recognition programs to promote engagement and morale across all shifts.
Drive revenue growth by effectively upselling products and services throughout the event planning process.
Manage client budgets strategically to maximize profitability while meeting event objectives.
Monitor and optimize revenue streams associated with events, including catering, AV, and ancillary services.
Accurately forecast group room blocks and event-related revenue to support financial planning and reporting.