Executive Meeting Manager - Hilton Omaha

Hilton•Omaha, NE

About The Position

The beautiful Hilton Omaha, the largest hotel in Nebraska, is conveniently connected to the downtown convention center. This premier location makes it the ideal headquarters hotel for groups of all kinds! The team is excited to welcome an Executive Meeting Manager to join their sales department. This role will manage small groups, with or without meeting space, and will be responsible for both selling and servicing these groups. What will I be doing? The Executive Meeting Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position will be both selling and servicing their groups. Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors. Initiates verbal and written communication (group resume, weekly pick up, post event report, call reports, banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services. Initiate new sales, prospects, and qualifies leads. Write proposals and/or contracts to advise prospective groups for meeting space, space and rate availability for group accommodations for moderately smaller meetings. Develop and quote prices for same. Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc. Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. Partner with operations departments to ensure full participation in servicing accounts. #LI-JW1

Responsibilities

Manage small groups, with or without meeting space, and will be responsible for both selling and servicing these groups.
Representing the hotel's services and facilities to prospective clients and customers
Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
Negotiate contracts and commit company with customers and establish agreements with vendors.
Initiates verbal and written communication with customer and internal team
Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
Initiate new sales, prospects, and qualifies leads.
Write proposals and/or contracts to advise prospective groups for meeting space, space and rate availability for group accommodations for moderately smaller meetings.
Develop and quote prices for same.
Attend weekly sales departmental meeting and other scheduled meetings to support business operations
Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
Partner with operations departments to ensure full participation in servicing accounts.

Benefits

Access to your pay when you need it through DailyPay (Based on hotel)
Complimentary Hotel Parking & Team Member lunch daily
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)