Executive Meeting Manager (DoubleTree by Hilton Portland)

DoubleTree by Hilton Portland•Portland, OR

4d•Onsite

About The Position

🌟 Executive Meeting Manager DoubleTree by Hilton Portland 🌲 DO YOU LOVE PORTLAND? Portland isn’t just where we work, it’s what we sell. From the energy of the Pearl District to the creativity of Alberta Arts District and the natural beauty surrounding Forest Park, this city has a story, and our hotel is where that story comes to life for our guests. We’re looking for someone who thrives in a fast-paced, ever-changing environment and knows how to turn moments into memorable experiences. Someone who builds real relationships, drives results, and brings a genuine passion for hospitality and place. If you’re energized by people, inspired by Portland, and motivated by performance, you’ll feel right at home here. 💼 WHAT YOU’LL GET You won’t just join a team, you’ll join momentum. Comprehensive health benefits 401(k) with company support Free parking or TriMet pass Complimentary daily lunch Generous PTO Monthly cell phone stipend Performance bonuses up to 30% of your salary 🚀 CAREER GROWTH At Westmont Hospitality Group, growth isn’t a buzzword, it’s a commitment. We invest in you through: Professional memberships Industry certifications Leadership development Real opportunities to advance 🎯 WHAT YOU’LL DO 💰 Drive Sales & Revenue This is your business. Own it. Own and achieve your revenue goals by booking and servicing groups (26–49 rooms on peak) Turn leads into booked business, quickly (4-hour response time) Lead client planning meetings, site tours, and pre-cons Negotiate contracts and understand how your decisions impact the bottom line Build detailed event orders and ensure flawless communication across departments Coordinate guest rooms, meeting space, and F&B like a pro Be present on-site, solve problems before they become problems Close out events with accurate billing, commissions, and reconciliation 🤝 Build Relationships & Deliver Experiences You’re not just managing events, you’re creating trust. Build lasting client relationships through proactive communication and follow-up Be the go-to partner from first contact to post-event wrap-up Act as the bridge between client vision and hotel execution Anticipate needs, solve challenges, and elevate every interaction Capture feedback and continuously improve the guest experience Use Delphi to keep your pipeline and client records sharp and current 🧠 Stay Organized & Execute at a High Level Details matter. Follow-through matters more. Manage multiple events and priorities without missing a beat Use systems, tools, and time effectively Follow brand standards and operational procedures Stay accountable, finish what you start 📈 Keep Learning & Growing The best don’t stand still. Take ownership of your development Stay curious and coachable Build on your strengths and sharpen your skills Stay current on systems, processes, and industry trends 🧩 WHAT YOU BRING Experience 2+ years in hotel event management, conference services, or meeting planning Experience with Delphi (or similar system) PMS experience (OnQ or equivalent) Skills & Know-How Highly organized with strong time management Ability to juggle multiple events without losing quality Confident communicator and skilled negotiator Strong understanding of contracts, event logistics, and AV Detail-oriented problem solver Tech-savvy (Microsoft Office, Delphi, OnQ, Cvent) 🔥 WHY THIS ROLE MATTERS You’re not just booking meetings, you’re driving revenue, shaping guest experiences, and representing a hotel that reflects the spirit of Portland. Every event you touch becomes part of someone’s story.

Requirements

2+ years in hotel event management, conference services, or meeting planning
Experience with Delphi (or similar system)
PMS experience (OnQ or equivalent)
Highly organized with strong time management
Ability to juggle multiple events without losing quality
Confident communicator and skilled negotiator
Strong understanding of contracts, event logistics, and AV
Detail-oriented problem solver
Tech-savvy (Microsoft Office, Delphi, OnQ, Cvent)

Responsibilities

Own and achieve your revenue goals by booking and servicing groups (26–49 rooms on peak)
Turn leads into booked business, quickly (4-hour response time)
Lead client planning meetings, site tours, and pre-cons
Negotiate contracts and understand how your decisions impact the bottom line
Build detailed event orders and ensure flawless communication across departments
Coordinate guest rooms, meeting space, and F&B like a pro
Be present on-site, solve problems before they become problems
Close out events with accurate billing, commissions, and reconciliation
Build lasting client relationships through proactive communication and follow-up
Be the go-to partner from first contact to post-event wrap-up
Act as the bridge between client vision and hotel execution
Anticipate needs, solve challenges, and elevate every interaction
Capture feedback and continuously improve the guest experience
Use Delphi to keep your pipeline and client records sharp and current
Manage multiple events and priorities without missing a beat
Use systems, tools, and time effectively
Follow brand standards and operational procedures
Stay accountable, finish what you start
Take ownership of your development
Stay curious and coachable
Build on your strengths and sharpen your skills
Stay current on systems, processes, and industry trends