Director of Sales and Marketing

Ocean Place Resort & Spa•Long Branch, NJ

16h•$105,000 - $105,000

About The Position

The Executive Meeting Manager is responsible for the successful planning, coordination, and execution of group meetings, conferences, and events contracted by the Sales Department. This role schedules and plans functions using hotel facilities for groups up to 30 people and total of 45 room nights.

Requirements

1-2 years previous experience in hotel/ hospitality industry
Previous experience in conferences and events is required
Knowledge of Windows, Word/Excel
Excellent communication, presentation and listening skills
Computer skills including Microsoft Office, and database applications required
Flexible and long hours sometimes required.
Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to maintain confidentiality of information.

Responsibilities

Follow-ups or distributes appropriately, leads and/or business booked through room sales.
Solicits and books banquet food and beverage business (social and corporate).
Assists clients by offering suggestions with regard to set-up, menus, decorations, etc.
Ensures that the function book is updated on a daily basis.
Serves as initial and only contact with client needing meeting facilities.
Works closely with client to ensure that all needs are understood and can be met.
Completes a Banquet Event Order for each meeting scheduled detailing client’s expectations and needs.
This order is then passed on to Convention Services Coordinator who communicates with all departments involved.
Follows-up with coordinator on all meeting plans to ensure that client’s requests are being met.
Secures room lists to block required nights’ lodging, if necessary.
Establishes direct billing of all charges for meeting.
Secures necessary Audio-Visual equipment for meeting.
Cultivates and maintains relationship with off-premise catering managers whose functions may require overnight lodging of guests.
Maintains a warm and friendly demeanor at all times.
Effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Effective at listening to, understanding, and clarifying concerns raised by guests.
Multitask and prioritize departmental functions to meet deadlines.
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Maintain confidentiality of information.
Perform other duties as requested by management.