Executive Meeting Manager

Sheraton Hotels & Resorts • Carlsbad, CA

414d • $85,000 - $90,000

About The Position

The Executive Meeting Manager at The Westin/Sheraton Carlsbad Resort & Spa is responsible for supporting the sales office in achieving budgeted revenue goals through various tasks, including group detailing and servicing. This role involves generating guest room and food & beverage revenue, managing accounts, and ensuring high guest satisfaction while actively soliciting new business and maintaining relationships with past clients.

Requirements

• Bachelor's degree preferred.
• 2 years of hotel management experience required.
• 1 year of hospitality experience required.
• Strong communication skills, both verbal and written.
• Considerable knowledge of complex mathematical calculations and computer accounting programs.
• Budgetary analysis capabilities required.
• Extensive knowledge of hotel services and facilities.
• Excellent leadership capability and customer relations skills.
• Detail-oriented with outstanding organizational skills.
• Basic computer skills and ability to analyze data.

Nice To Haves

• Master's degree
• Sales or Front Desk experience with Marriott brand hotels preferred.

Responsibilities

• Generate guest room and food & beverage revenue.
• Manage accounts and create high guest satisfaction.
• Solicit past and new business to meet goals.
• Understand hotel operations including F&B, guest services, and reservations.
• Participate in active sales solicitation and uphold selling techniques.
• Book group rooms with or without F&B in all markets.
• Assist the Director of Sales & Marketing and Sales & Catering Manager in selling the hotel concept.
• Provide client support including processing leads and investigating issues.
• Prepare proposals, contracts, and sales kits.
• Act as the face of the sales department by answering incoming sales calls and leads.
• Coordinate and manage Group Housing, Group Masters, and room reservations.
• Manage In-House Events Calendar and block space in Delphi.
• Produce and distribute accurate banquet/catering event orders and timelines.
• Coordinate site inspection alerts and customer reservations.
• Assist in logistical support for small group and catering meetings.
• Report generation as needed.
• Drive product quality and a unique guest experience.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED