Executive Meeting Manager

Hyatt • Boston, MA

85d • $70,000 - $72,000 • Onsite

About The Position

Feel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has been honored as a 2024 TripAdvisor Travelers' Choice Award recipient and has earned several Best of Weddings Awards from The Knot. Our team has consistently excelled in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service. We pride ourselves in creating an inclusive and supportive environment, providing associates with a wealth of opportunities to help advance their careers and are proud to share our 95% Associate Satisfaction score! When you join our team, you'll enjoy a free hot meal during your shift and a comprehensive, competitive benefit program for the physical, mental and financial wellness of you and your family.

Requirements

• Prior experience in the field of hospitality with specific experience in catering sales is essential.
• 1+ year within the Hospitality Industry required.
• Experience at a similar size and quality hotel.
• Computer skills, including Microsoft Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel operations, including marketing plans, security and safety programs, and budget forecasting.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.

Nice To Haves

• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to adapt communication style to suit different audiences.

Responsibilities

• Bring organizational and detailing skills to identify and implement profitable execution of all groups.
• Ensure that each group meets or exceeds their revenue expectations based on their contracts.
• Contribute towards a high-performance culture within the Convention Services Department through customer advocacy and sustained revenue achievement.
• Understand monthly forecasting and the annual budget process.
• Raise meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
• Optimize room rental charges.
• Participate in the re-booking of repeat business by maintaining long-term client relationships.
• Participate in industry-related organizations (NACE, MPI).
• Provide innovative set-ups, menus, and functions for groups.
• Work closely with Chef on pricing specialty menus.
• Coordinate with the banquet department on operations and event execution.
• Evaluate alternatives and decide on a plan of action.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Work with outside vendors to ensure client satisfaction for all events/groups.

Benefits

• Benefit eligibility within first 30 days
• Health plans for medical, dental & vision
• Generous 401k match
• Paid time off including vacation, sick time and flexible holidays
• Tuition reimbursement
• Hotel stay discounts
• Pet insurance through the ASPCA

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation