Executive Lounge Attendant - Part Time
About The Position
Are you passionate about guest service and enjoy creating a welcoming, comfortable environment? Join the team at Hilton Madison Monona Terrace, part of the Marcus Hotels & Resorts family, where your attention to detail and warm hospitality will leave a lasting impression on our most loyal guests. We are currently hiring a Part-Time Executive Lounge Attendant who thrives in a fast-paced, guest-focused environment. If you love delivering personalized service and take pride in keeping things clean, organized, and inviting, this could be the perfect role for you! As an Executive Lounge Attendant, you will be the face of our exclusive lounge experience for Hilton Honors guests. Each shift brings new opportunities to provide thoughtful service and ensure a relaxing, high-quality atmosphere, including: • Setting up and breaking down the lounge area with tables, chairs, china, and service ware • Serving food and beverages in accordance with Hilton brand standards and event orders • Maintaining a clean, well-stocked, and organized lounge, pantry, and storage space • Responding promptly to guest requests or communicating with supervisors as needed • Monitoring lounge usage and keeping accurate guest counts • Collaborating with the team to ensure daily service runs smoothly • Supporting hotel-wide operations as needed, with flexibility and teamwork
Requirements
- Previous hospitality or food & beverage experience (preferred but not required)
- Strong communication skills and the ability to read and understand instructions in English
- The ability to multitask in a fast-paced environment
- The ability to lift up to 50 lbs. with reasonable accommodation
- A warm, helpful approach to service with attention to detail
- Availability to work Monday through Friday (no weekends required)
Nice To Haves
- Previous hospitality or food & beverage experience
Responsibilities
- Setting up and breaking down the lounge area with tables, chairs, china, and service ware
- Serving food and beverages in accordance with Hilton brand standards and event orders
- Maintaining a clean, well-stocked, and organized lounge, pantry, and storage space
- Responding promptly to guest requests or communicating with supervisors as needed
- Monitoring lounge usage and keeping accurate guest counts
- Collaborating with the team to ensure daily service runs smoothly
- Supporting hotel-wide operations as needed, with flexibility and teamwork
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, lounges, spas, golfing, and skiing
- Free employee parking (when available) or Metro bus passes
- “Two for one” movie coupons at Marcus Theatres
- Ability to transfer to other Marcus properties while maintaining your service status
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (available for full-time associates after 30 days)
- Company-paid life insurance, employee assistance program, and 401(k) with employer match
- Hilton-branded training and growth opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
