Executive Lounge Attendant/Host

Radisson Blu Moa • Bloomington, MN

409d

About The Position

The Executive Lounge Attendant/Host at Radisson Blu Mall of America is responsible for providing exceptional guest service in the Executive Class Lounge. This role involves preparing beverages, maintaining cleanliness, and ensuring a welcoming atmosphere for guests in a fast-paced, upscale environment. The position requires a commitment to the highest standards of hospitality and the ability to handle multiple tasks efficiently.

Requirements

• Minimum 1-year experience in an upscale restaurant, guest service, or hotel environment.
• Excellent attention to detail.
• Ability to handle multiple tasks effectively.
• Excellent communication and interpersonal skills.
• Team-spirited attitude and willingness to help others.
• Ability to communicate effectively with department managers, team members, and guests.
• Ability to retain and provide general hotel information.
• Flexibility to work a varied schedule, including weekends and holidays.

Responsibilities

• Provide courteous, efficient, and inviting service to guests in the Executive Class Lounge.
• Complete the opening checklist to prepare the lounge for service.
• Warmly greet all guests upon arrival.
• Answer incoming phone calls to the Executive Class Lounge.
• Set up and break down food and beverage presentations in the lounge.
• Alert the kitchen for food/beverage replenishment and refill items promptly.
• Complete food and beverage requisition for the next day's delivery.
• Restock, refill, clear counters and tables, wash dishes, and vacuum the lounge at the end of each shift.
• Maintain positive inter-departmental relationships and communicate effectively with outside vendors.
• Abide by legal standards and alcohol training guidelines for service.
• Inspect and maintain the cleanliness and appearance of the lounge, including temperature, lighting, and music.
• Quickly clear dirty table settings and sanitize for the next seating.
• Create 100% guest satisfaction by exceeding expectations and providing genuine hospitality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees