CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide. AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US! Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries! JOB DESCRIPTION DEPARTMENT: FIELD LOCATION: FIELD REPORTS TO: REGIONAL MANAGER JOB DUTIES First-class movie and dining experience for every guest: sights, sounds, food, drink, service, and environment. Exceed guest expectations and resolve all guest issues correctly to ensure return visits. Hospitality to every team member through employee alignment and constant focus on team development. Open to and constantly focused on business-generating ideas via in-store operational decisions and a focus on culinary innovation. Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere. Critical eye toward all kitchen products, from the time the product is delivered until it is composed and served to our guests. Oversight and control in conjunction with the General Manager of food cost, inventory, and ordering of food and kitchen supplies. Maintenance and diligent use of all policies and procedures focused on product quality: daily line checks, prep and par level control, regular food audits, and 100% commitment to safe and sanitary operations. Encouraging of and receptive to feedback on food quality focused on resolution and improvement. Mindful of trends and evolution in food and focused on applying those ideas to improve the quality of Moviehouse & Eatery's offerings. Responsible for recruitment, interviewing, hiring, onboarding, and successful training of all kitchen employees. Constant focus on team member development and cross-training to ensure maximum operational efficiency and career growth for team members. Schedule control and assurance of proper staffing levels, balance of shifts, and shift preparedness 24/7/36. Awareness of and focus on preparation for business shifts due to movie schedules, weather changes, and seasonality. Communications liaison from front of house management team to kitchen management and hourly employees.
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Job Type
Full-time
Career Level
Executive