Executive Housekeeper

French Lick Resort • Houston, TX

77d

About The Position

Blossom Hotel is Houston's newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Executive Housekeeper. The Executive Housekeeper leads the overall cleanliness, presentation, and housekeeping operations of the hotel, ensuring a five-star guest experience. This role oversees room attendants, public area staff, laundry operations, and housekeeping supervisors while maintaining the highest standards of luxury, hygiene, and service.

Requirements

• Previous experience as an Executive Housekeeper, Director of Housekeeping, or Assistant Executive Housekeeper in a luxury or upscale hotel.
• Strong leadership, training, and organizational skills.
• Ability to manage budgets, inventory, and labor costs efficiently.
• Exceptional attention to detail and guest service mindset.
• Strong communication and collaboration skills with other departments.
• Knowledge of PMS/housekeeping management systems (e.g., Opera, HotSOS, Alice).
• Flexible availability, including weekends and holidays as needed.
• Ability to walk, stand, bend, and lift up to 25 lbs as required for inspections and operations support.

Responsibilities

• Direct, train, and support all housekeeping and laundry staff, including supervisors.
• Develop and implement housekeeping SOPs, ensuring brand and quality standards are consistently met.
• Coordinate daily room assignments, inspections, and cleaning schedules to maximize productivity and room readiness.
• Oversee all laundry operations to ensure timely delivery of linens and guest items.
• Conduct regular inspections of guest rooms, suites, public areas, meeting spaces, and back-of-house areas.
• Ensure immediate resolution of any guest concerns related to cleanliness or room presentation.
• Collaborate with Front Office and Engineering to ensure seamless room readiness, maintenance reporting, and guest satisfaction.
• Recruit, train, mentor, and evaluate housekeeping team members.
• Create staffing plans and manage schedules based on occupancy and business needs.
• Monitor performance and provide coaching, recognition, or corrective action as needed.
• Maintain inventory and ordering of linens, cleaning supplies, amenities, and uniforms.
• Oversee cost control, labor expenses, and departmental budgeting.
• Work with vendors to manage supply quality and contractual agreements.
• Enforce hotel hygiene policies, OSHA standards, and safety regulations.
• Ensure adherence to brand standards for luxury guest experiences.
• Lead training on sanitation, chemical handling, and emergency procedures.

Benefits

• Competitive pay
• Hilton Travel discounts on all Hilton brand properties worldwide
• Hotel room discounts with our Crescent managed properties across North America for you and your family members
• Excellent benefits plans for eligible associates and your family members
• Paid time off
• Career development opportunities in a luxury hospitality environment
• Free meals
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level