KS986 - Full-Time Executive Housekeeper - Boston, MA

British American Household Staffing
1d$100,000

About The Position

A couple (recent empty nesters) is seeking a an executive housekeeper to manage their three residences located in MA. The primary responsibilities of this position include assisting with the couple's complex lives across multiple locations, overseeing property management and housekeeping staff, handling vendor and contract communications, maintaining household inventories, updating manuals, assisting with event planning, etc. There is another home in TX that you may be asked to travel to from time to time. They are also open to hiring a separate executive houskeeper for that home as well. While this is a Monday through Friday role, occasional work on weekends/evenings/holidays may be required. Flexibility is key! The position is ready to hire!

Requirements

  • Prior experience as an executive housekeeper in a high-end home
  • Excellent organizational and multitasking abilities
  • Discretion and the ability to handle confidential information
  • High level of integrity and professionalism
  • Attention to detail and commitment to excellence
  • Flexibility and adaptability to changing needs and priorities, with the ability to effectively determine and prioritize tasks
  • A proactive and resourceful approach to problem-solving
  • Legal to work in the US
  • Must live locally or within a commutable distance to Boston, MA
  • Excellent communicator
  • Tech savvy - phones, emails, household management, and task software
  • The ideal candidate is looking for a long-term role with the family
  • A "can-do" attitude and willingness to tackle any task required, no matter how big/small
  • Excellent judgment and strong attention to detail
  • Fun, positive personality with a good sense of humor while maintaining professionalism
  • Ability to maintain appropriate professional distance and boundaries, preserving a healthy degree of separation from the family's personal life
  • High level of discretion and confidentiality in all matters

Responsibilities

  • Oversee daily cleaning of a large condo in Massachusetts
  • Develop, implement, and maintain household procedures, standards, and operational manuals
  • Create detailed property checklists and calendars for routine maintenance, deep cleaning, home openings/closings, guest preparedness, etc
  • Ensure all homes are maintained to a high standard of cleanliness and order
  • Hire and manage outsourced housekeeping staff (cleaning, laundry, other light tasks) in all locations
  • Manage and schedule specialized cleaning and care of furniture and artwork
  • Help coordinate events, gatherings, and special occasions within the home. Assist with catering, rentals, plants/flowers, and entertainment, and remain on-site for execution as needed
  • Oversee purchasing and inventory of household supplies and groceries across all locations
  • Maintain an efficient inventory and management system for items in storage. Conduct regular audits of storage areas to ensure accurate inventory levels. Manage the removal of items in storage
  • Liaise with vendors and contractors for home maintenance, repairs, and renovations. Coordinate vendor management supervision while at properties
  • Assist the principals with personal tasks, such as managing travel arrangements, and running errands
  • Assist with holiday gifts as requested
  • Arrange the care of plants and flowers in all locations
  • Oversee vehicle maintenance, scheduling services, inspections, detailing, and registration renewals
  • Prepare the property in advance of the family's arrival, ensuring fully stocked, deeply cleaned, and thoughtfully set up.
  • Maintain a secure and confidential environment for the principals and their family. Handle sensitive information with discretion and professionalism
  • Liaise with Family Office on most functions and maintain open lines of communication and a productive working relationship for the family's benefit

Benefits

  • Healthcare/retirement stipend
  • Annual bonus
  • Paid vacation at times mutually agreed in advance
  • Paid sick time
  • Employer provided laptop
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