Executive Housekeeper- CRC

VALENCIA GROUP • Arlington, TX

1d

About The Position

The Director of Housekeeping is responsible for maintaining the highest standards of cleanliness, presentation, and guest comfort throughout the hotel’s 143 guest rooms, public areas, laundry. This role leads housekeeping and laundry operations, ensuring a refined luxury experience that aligns with the hotel’s brand standards while managing labor, supplies, and operational efficiency.

Requirements

• Display exceptional knowledge of guest room types and differences

Responsibilities

• Prepare schedule for room attendants, lobby attendants, housemen, and laundry. Schedules to be published by 5pm the prior Thursday
• Daily monitoring of room attendant productivity
• Daily monitoring of laundry weight loads and laundry productivity
• Manage out of order and out of service rooms
• Ensure guest rooms are cleaned per the specified standards
• Maintain updated SDS binder and establish continuous training
• Train employees on cleaning policies and procedures
• Manage weekly and monthly projects
• Manage quarterly deep clean program
• Perform monthly integrity check
• Achieve over a 90 on all mystery shops
• Plan and host monthly department Bravo meeting
• Attend daily standup meeting and provide updates for team
• Attend weekly staff meeting. Provide department updates and schedule projects based on resumes
• Schedule weekly projects for room attendants, lobby attendants, and housemen
• Manage laundry reclaim with goal to exceed 90% capture
• Continuously update and revise SOPs based on needs
• Ensure housekeeping team adheres to core standards, Conduct pre-shift meeting according standard
• Communicate all special events, VIP guests. Have comprehensive knowledge of hotel systems such as Alice, Stay N Touch, and Profit Sword
• Be proficient in Microsoft Word, Excel, and PowerPoint

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed