101301 - Executive Housekeeper

VALENCIA GROUP • Lubbock, TX

30d • Onsite

About The Position

The Executive Housekeeping Manager is responsible for overseeing the entire housekeeping department, ensuring that guest rooms and public areas are impeccably clean and well-maintained. This role supports the team by providing strategic leadership, training, and guidance to housekeeping staff, and by implementing and maintaining high standards of cleanliness and presentation throughout the hotel.

Requirements

• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities
• Previous experience in a housekeeping management role is required
• High school diploma or equivalent required

Nice To Haves

• Bachelor's degree in hospitality management or a related field preferred

Responsibilities

• Oversee and manage the daily operations of the housekeeping department.
• Develop and implement housekeeping policies and procedures.
• Ensure all guest rooms and public areas meet the hotel's cleanliness standards.
• Lead, train, and mentor housekeeping staff.
• Conduct performance evaluations and provide constructive feedback.
• Manage staffing levels, schedules, and labor costs.
• Address guest inquiries and resolve any issues or complaints.
• Ensure guest satisfaction by accommodating special requests.
• Provide ongoing training and development opportunities for housekeeping staff.
• Foster a positive and collaborative team environment.
• Communicate effectively with the general manager and other department heads.
• Prepare and submit reports on housekeeping activities and performance.
• Follow all hotel policies and procedures.
• Adhere to safety standards and maintain a safe working environment.
• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties as assigned by the supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED