Executive Housekeeper

EOS Hospitality • Key West, FL

19h

About The Position

Duties and Responsibilities

Responsible for directing and administering the entirety of housekeeping
operations to ensure overall cleanliness
Conduct product quality and routine grounds inspections in accordance with
hotel policy to uphold outstanding guest service
Implement and maintain SOP's to ensure the cleanliness of guest rooms, public
spaces, bathrooms, offices, banquet areas, storage, and conference rooms in
compliance with hotel policy and all local, state, and federal standards
Lead, direct, and administer all housekeeping operations, this includes
management via electronic systems, budgeting, forecasting, inventory control,
general department management, and implementation of policies and procedures
Oversee, train, and ensure proper usage of cleaning supplies and chemicals
Ensure proper handling, labeling, and storing of all hazardous supplies in
accordance with state and federal law
Routinely participate in management meetings for innovation and improvement
Represent the hotel in an exceptional and professional manner
Resolve customer issues and complaints as they pertain to housekeeping

Education and experience

High school diploma or equivalent experience
Minimum 3 years experience in the hospitality field
Minimum 2 years experience in a supervisory position

Requirements

• High school diploma or equivalent experience
• Minimum 3 years experience in the hospitality field
• Minimum 2 years experience in a supervisory position
• Working knowledge of labor management scheduling procedures and systems
• Working ability to lead and train a diverse team of employees
• Demonstrated analytical problem solving, planning, forecasting, and implementation abilities
• Basic management skills: Conflict resolution, development, team building, coaching, etc.
• Ability to work flexible hours: Nights, weekends, and holidays as needed
• Ability to lift at least 30 pounds regularly
• Ability to stand and walk for long periods of time
• Ability to twist, bend, squat, and stretch
• Ability to tolerate exposure to caustic chemicals

Nice To Haves

• Bachelor’s degree
• 5 years experience in the hospitality field
• 3 years management or supervisory role over at least 4 employees
• Spanish speaking

Responsibilities

• Directing and administering the entirety of housekeeping operations to ensure overall cleanliness
• Conduct product quality and routine grounds inspections in accordance with hotel policy to uphold outstanding guest service
• Implement and maintain SOP's to ensure the cleanliness of guest rooms, public spaces, bathrooms, offices, banquet areas, storage, and conference rooms in compliance with hotel policy and all local, state, and federal standards
• Lead, direct, and administer all housekeeping operations, this includes management via electronic systems, budgeting, forecasting, inventory control, general department management, and implementation of policies and procedures
• Oversee, train, and ensure proper usage of cleaning supplies and chemicals
• Ensure proper handling, labeling, and storing of all hazardous supplies in accordance with state and federal law
• Routinely participate in management meetings for innovation and improvement
• Represent the hotel in an exceptional and professional manner
• Resolve customer issues and complaints as they pertain to housekeeping

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees