Executive Housekeeper | Queen Kapiolani Hotel

PM New•Honolulu, HI

14d•$65,000 - $80,000

About The Position

What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all functions and areas of housekeeping and laundry and ensuring they are a success. Some responsibilities you can expect to complete on a daily basis include: Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, and guest floors. Selecting, training, and developing team members. Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work, while ensuring adherence to collective bargaining agreements. Planning and conducting staff meetings. Attending various other related meetings to obtain and disseminate pertinent information. Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department. Where You’ve Been: You have a degree in Hotel Management or a related field and at least 2 years of experience in hotel housekeeping management with knowledge of union collective bargaining agreement. You have experience in coaching, mentoring, and teambuilding. You’re someone with excellent customer service skills, problem-solving skills, and conflict resolution skills. Most importantly, you must be a people-person as you’ll be interacting with team members constantly! When You’re Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Salary Range: $65,000 - $80,000

Requirements

degree in Hotel Management or a related field
at least 2 years of experience in hotel housekeeping management with knowledge of union collective bargaining agreement
experience in coaching, mentoring, and teambuilding
excellent customer service skills
problem-solving skills
conflict resolution skills

Responsibilities

Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, and guest floors.
Selecting, training, and developing team members.
Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work, while ensuring adherence to collective bargaining agreements.
Planning and conducting staff meetings.
Attending various other related meetings to obtain and disseminate pertinent information.
Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.