Executive Housekeeper

Marriott International • Columbus, GA

456d

About The Position

The Executive Housekeeper is responsible for overseeing the cleanliness and overall guest experience at the hotel. This role involves managing the housekeeping department, ensuring safety and security of hotel rooms, maintaining inventory, and controlling costs. The Executive Housekeeper also participates in the recruitment and training of staff, setting a standard for performance and guest satisfaction.

Requirements

• Ability to follow directions and delegate in a fast-paced environment
• Excellent written and oral communication skills
• Ability to listen attentively
• Must have the physical ability to walk, bend, and stand for long periods
• Must be able to lift up to 40 lbs.
• Must adhere to grooming and appearance standards in alignment with uniform

Nice To Haves

• Additional training as required
• Flexibility to work varied schedules

Responsibilities

• Prepare a monthly forecast for the Housekeeping Department and plan work schedules and room assignments for team members.
• Participate in the recruiting and selection process of newly hired team members and provide performance planning and evaluation.
• Supervise and train newly hired team members in all aspects of housekeeping and ensure familiarity with duties and company policies.
• Conduct guest satisfaction inspections of public areas, guest rooms, and laundry personnel to ensure proper functioning.
• Assist with the preparation of the annual budget for the Housekeeping Department and manage expenses.
• Maintain inventory of cleaning supplies and ensure adherence to inventory/cost control procedures.
• Track lost and found goods and ensure team members are aware of the procedures.
• Process guest complaints and maintain equipment properly.
• Conduct meetings with team members and ensure uniforms meet company expectations.
• Reinforce high standards of safety and cleanliness to meet guest expectations.

Benefits

• Comprehensive health benefit packages for employees and their families
• Vacation time
• Quarterly bonuses
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: No Education Listed