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As the Executive Director at Brookdale West St. Paul, you will be the leader responsible for overseeing the community's daily operations, ensuring high-quality resident experiences, and maintaining regulatory compliance. Your role will involve engaging with residents and their families, managing associate relations, and driving financial performance. You will create and execute a comprehensive business plan aimed at establishing the community as a preferred senior living option in the local market, while also focusing on revenue growth and profitability in collaboration with the district team. In this position, you will be expected to foster an inclusive community culture that prioritizes resident engagement and satisfaction. You will work closely with the sales team to drive occupancy and revenue, while also ensuring that the community maintains appropriate staffing levels to meet residents' needs. Your leadership will be hands-on, as you supervise, motivate, and develop community staff, ensuring they are well-trained and equipped to provide exceptional care. You will also be responsible for building strong relationships with residents, families, and local influencers, representing the community in various social and civic affairs. Financial acumen is crucial, as you will manage budgets, analyze performance metrics, and implement strategies for revenue enhancement and expense reduction. Additionally, you will oversee the maintenance of the community's facilities, ensuring they meet company standards and regulatory requirements. This role requires a proactive approach to problem-solving and a commitment to continuous improvement in resident satisfaction and community performance.
