Executive Director

Legacy Village of Hendersonville • Watkinsville, GA

117d

About The Position

The position involves directing residence operations in accordance with its policies and procedures, mission, and philosophy. The role requires leading and motivating employees to provide quality care and services to residents while maintaining a high level of customer satisfaction. The individual will oversee the safety and well-being of residents, represent the residence to the community, and ensure effective communication with residents and their families. Additionally, the position includes general management responsibilities such as budget development, occupancy maintenance, and marketing efforts. The individual will also be responsible for hiring, supervising, and training staff to ensure adequate staffing and high employee satisfaction.

Requirements

• Bachelor's degree
• Minimum two years management experience
• Strong leadership skills
• Desire to work with older adults

Nice To Haves

• Any required management training
• Maintain knowledge of federal and state laws pertaining to assisted living

Responsibilities

• Oversee the safety and well-being of the residents in accordance with the residence's philosophy and standards of care.
• Represent the residence to the community, family members, and visitors and develop positive relations with all customers.
• Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.
• Contact the resident's family when a change in services is needed and lead resident/family conferences to review changes in services.
• Ensure a high degree of customer satisfaction and actively participate in providing service to residents.
• Adhere to and implement residence policies and procedures.
• Maintain a high level of occupancy and assist in the development of the residence's budget.
• Operate the residence within the budget and assist with marketing efforts including developing relationships with local referral sources.
• Prepare weekly and monthly reports as directed and maintain up-to-date and complete resident files.
• Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other qualified directors.
• Make final decisions on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures.
• Recruit, hire, and supervise all employees, ensuring adequate staffing.
• Lead by example, encourage teamwork, promote the residence's philosophy, and provide ongoing coaching to employees.
• Motivate employees through recognition programs, training, and teambuilding.
• Conduct regular performance appraisals with employees and provide an open door to address any employee concerns or grievances.
• Maintain complete and up-to-date employee files and ensure a high level of employee satisfaction.
• Ensure appropriate handling of on-the-job injuries as reported by employees and oversee the training of all employees in accordance with residence policies and state and federal regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees