Executive Director

Help USA • Brooklyn, NY

6h

About The Position

As Executive Director of HELP’s Brownsville transitional housing shelter, you’ll lead a DHS-funded, 66-bed shelter for single adult women located in Brooklyn. Reporting to the AVP of Single Adult Shelters, you’ll oversee a staff of 40 through three direct reports who are responsible for social services, facilities maintenance, security, and business management. You’ll manage all program operations, including direct oversight of existing programs, ongoing assessment of program needs, and identification of potential funding streams to enhance program services. Additionally, you’ll serve as a liaison with other service providers and community leaders to ensure the integration of the facility as a community-based agency.

Requirements

• Bachelor’s degree in social work or a related field, with a Master’s degree preferred.
• Experience working in DHS-regulated shelters for people experiencing homelessness.
• Management experience (5+ years), including proven recruiting, supervisory, staff development, program management, and budgetary skills.
• Availability for “on-call” emergencies outside of regular business hours.
• Computer literacy, particularly with Microsoft Office applications and the CARES case management system.

Nice To Haves

• Bilingual fluency (English/Spanish).

Responsibilities

• Recruiting, orienting, managing, and evaluating all program staff and providing appropriate training and supervision to ensure that all clients remain healthy and safe and are provided with quality services at all times.
• Developing and nurturing an environment that fosters staff satisfaction and retention.
• Ensuring that housing placement targets set by DHS are met, revising program activities as necessary.
• Ensuring that the facility is maintained in a safe, clean, and sanitary manner at all times and that the facility complies with all relevant local, state, and federal requirements, as well as HELP operating policies and procedures.
• Ensuring complete and timely documentation of all case files using the CARES system.
• Preparing the facility budget on a timely basis and ensuring that all purchases of goods and services are within the established budget and are processed on time and in accordance with HELP policies.
• Engaging in community outreach to secure service linkages, in-kind donations, and other community resources for residents.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive