Sunrise Senior Living-posted 14 days ago
Full-time • Manager
West Chester, PA
5,001-10,000 employees
Nursing and Residential Care Facilities

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members.

  • Inspiring Others
  • Guiding Team Success
  • Coaching and Developing Others
  • Creating a Culture of Trust
  • Leading Change
  • Customer Focus
  • Quality Assurance and Regulatory Compliance
  • Family Services
  • Business Development and Top Line Growth
  • Driving for Results
  • Business Acumen
  • Financial Management
  • Operational Decision Making
  • College degree preferred; degree and management experience may be required per state/provincial requirements
  • Administrator's License / certification may be required per state/provincial requirements
  • Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community
  • Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change
  • Previous sales experience preferred, including building customer relationships, and resolving customer concerns.
  • Passion for working with seniors
  • Demonstration of success in managing operating expenses
  • Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications
  • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety
  • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times
  • Ability to handle multiple priorities effectively
  • Ability to delegate assignments to the appropriate individuals
  • Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
  • Proficient in organizational and time management skills
  • Demonstrates good judgment and problem solving and decision-making skills
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements
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