Executive Director, PHP/IOP
About The Position
Wisconsin Behavioral Health is a mission-driven organization expanding access to quality behavioral healthcare. With a commitment to evidence-based, recovery-oriented programming, Wisconsin Behavioral Health is launching a new PHP/IOP program in Brookfield, Wisconsin and is seeking experienced operational leadership to bring it to life. In this full-time, on-site role, the Executive Director will lead the launch of a new PHP/IOP program from the ground up. This position is responsible for operational execution across facility readiness, licensure, staffing, referral development, and early-stage program stabilization. As the senior on-site leader, you will coordinate closely with outsourced HR, compliance, and IT partners while maintaining full accountability for operational performance. This role is ideal for a clinically-informed, hands-on healthcare operator who has worked directly within behavioral health programs, brings structure to ambiguity, and can successfully move a program from empty building to licensed, staffed, open, and admitting. This position does not require clinical licensure and includes no direct clinical responsibilities.
Requirements
- At least 5 years of direct, hands-on experience in behavioral health operations, including time spent working within PHP, IOP, or outpatient behavioral health programs at the program or facility level
- Firsthand familiarity with day-to-day behavioral health workflows — clinical team structures, treatment schedules, group programming logistics, and patient flow — gained through direct program involvement, not solely executive oversight
- Proven success launching, scaling, or stabilizing behavioral health programs, with preference for candidates who have been actively involved in execution, not just strategic direction
- Demonstrated ability to build teams and operate effectively without pre-existing infrastructure
- Strong working knowledge of behavioral health staffing models, census-driven economics, payer expectations, and regulatory requirements as applied in a clinical program environment
- Experience collaborating with outsourced operational partners while maintaining accountability
- Strong financial and operational management capabilities
- Exceptional organizational, leadership, communication, and decision-making skills
- Full-time, on-site availability in Brookfield, Wisconsin
- Bachelor's degree required
Nice To Haves
- Master's degree in Healthcare Administration, Business, or a related field
Responsibilities
- Lead operational readiness for a new PHP/IOP program, including facility setup, workflow development, staffing ramp-up, and launch sequencing.
- Serve as the on-site operational lead during state licensure and payer credentialing processes.
- Hire, onboard, and manage non-clinical and program staff aligned with licensure timelines and census projections
- Develop and execute referral relationship strategies and community outreach prior to opening and throughout early operations
- Own census management, staffing efficiency, scheduling optimization, and operational KPIs post-launch
- Partner with outsourced HR, compliance, and IT teams while retaining accountability for execution and issue resolution
- Maintain financial discipline during start-up, ensuring budget adherence and resource optimization
- Act as the primary on-site point of contact for ownership, regulators, vendors, and referral partners.
Benefits
- Performance-based incentives may be available based on launch milestones and operational outcomes.
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What This Job Offers
Job Type
Full-time
Career Level
Director
