Executive Director

Metropolitan Ministries•Holiday, FL

19d•$125,000 - $135,000

About The Position

About Us: If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: $125,000 - $135,000 · Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. · Preventative care is 100% covered (free) on all plans. · PTO is offered to full-time and part-time employees. · 11 days of PTO and 10 paid holidays annually. · Option to participate in the 401K plan with employer match. · $15,000 in employee Life Insurance paid for by Metropolitan Ministries. · Employee Assistance Program · Option to participate in supplemental group insurance plans at affordable rates. · Tuition reimbursement program · Training and career development. · Discounted membership at the YMCA. Reporting Relationship: This position reports to the Chief Executive Officer of Metropolitan Ministries and is accountable for executive leadership and operational oversight of Metropolitan Ministries’ services and operations across all Pasco County locations. Job Functions: The Executive Director serves as the senior executive leader and general manager for Metropolitan Ministries in Pasco County, acting as the central voice and primary leader for all county-based operations. Metropolitan Ministries is seeking an inspirational leader, who can foster partnerships, nurture key donors and cast a vision of hope for Pasco with all stakeholders – staff, volunteers and community. This role has full accountability for the strategic direction, financial performance, operational excellence, organizational culture, and measurable results across all programs, services, and funding streams within the county. The Executive Director provides executive leadership for programmatic, operational, and advancement functions; ensures alignment with Metropolitan Ministries’ mission, vision, values, and strategic priorities; and translates organizational strategy into effective county level execution and outcomes. As a member of the Impact Cabinet, the Executive Director partners closely with Headquarters leaders to advance the “One Metro” operating model—balancing local decision making with shared standards, transparent reporting, and accountability for organizational outcomes.

Requirements

Bachelor’s degree in human services, social work, business, public administration, or a related field required.
Ten or more years of progressive leadership experience, including at least five to seven years in a senior executive or general management role, with demonstrated accountability for financial performance, people leadership, and organizational results.
Demonstrated ability to lead enterprise level operations with autonomy and sound judgment while aligning with organizational strategy, mission, and values.
Proven capacity to build and sustain a strong organizational culture rooted in accountability, collaboration, inclusion, and continuous improvement.
Strong executive presence with the ability to engage diverse stakeholders, including staff, community leaders, funders, board members, and public partners.
Excellent oral and written communication skills, with the ability to serve as a credible spokesperson and relationship builder.
Demonstrated ability to lead through complexity, manage competing priorities, make difficult decisions, and hold teams accountable for performance and results, while modeling emotional intelligence, cultural humility, and trauma informed leadership.
Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress.
Must pass applicable pre employment screening and demonstrate legal authorization to work in the United States.
Ability to accommodate a flexible work schedule during strategic and holiday periods of the year, including weeknights, weekends, and particularly Thanksgiving and Christmas Day.
Must be legally licensed and capable of driving Ministries vehicles.

Nice To Haves

A master’s degree is preferred but not required; equivalent executive level experience in organizational leadership, financial management, or systems level operations will be strongly considered.
Experience leading complex operations with multiple funding streams - such as public funding, philanthropy, contracts, and earned revenue - is strongly preferred.
Demonstrated success managing budgets, driving revenue growth, ensuring financial sustainability, and using data and performance metrics to guide decision making and achieve outcomes.

Responsibilities

Works collaboratively with the Impact Cabinet and Executive Leadership to ensure that all Pasco County operations are in alignment with organizational vision, mission, and values, while maintaining executive accountability for fiscal performance, legal compliance, risk management, and ethical standards.
Serves as the principal spokesperson for Pasco County operations, gaining community commitment to fulfill our mission and vision, inspiring hope for clients, staff, and partners.
Represents Metropolitan Ministries in civic, business, and faith communities, personally leading relationship development that advances funding growth, strategic partnerships, and board engagement in Pasco County.
Oversees and supports the Pasco Advisory Board, including recruitment and engagement, meeting planning and facilitation, and partnership with the Board Chair to advance county priorities.
Ensures that all Pasco County services are designed and delivered in a manner that is consistent with the mission, vision, guiding values, and program philosophy of Metropolitan Ministries.
Demonstrates leadership for staff and takes an active role in advancing all Ministries initiatives.
Acts as a positive ambassador for Metropolitan Ministries in the larger community, assisting in public relations activities, speaking on behalf of the organization, and providing tours of the facilities as needed.
Participates in the Ministries strategic planning process and ensures short term program planning supports the Ministries’ long range goals.
Provides executive leadership and has direct authority over all decentralized Pasco County staff, including talent development, performance management, succession planning, and workforce engagement, ensuring teams are aligned, high performing, and supported to achieve results.
Shares matrix accountability with Headquarters for centralized programs operating within the county and has authority over daily execution, scheduling, and performance management of site based centralized staff, within enterprise standards established by Headquarters. As matrix model or policy conflicts arise, drives resolution through the Impact Cabinet.
Maintains an effective span of control, delegating through the defined First Team leadership structure to ensure clarity, accountability, and operational efficiency.
Accountable for achieving Pasco County revenue growth, expense management, operating margin, donor retention, program outcomes (including timely sharing of outcomes and performance reporting with Headquarters), and staff engagement targets as defined in the annually established KPIs; takes corrective action when performance is off track.
Holds full profit and loss (P&L) responsibility for all Pasco County funding, including public grants, private philanthropy, contracts, and earned revenue, ensuring financial sustainability, compliance, and strategic alignment.
Shares responsibility with Headquarters Advancement and Grants leadership for multi county fundraising strategy, grant pursuits, stewardship, and revenue outcomes, ensuring coordinated donor engagement, consistent messaging, and efficient use of donor support across the organization.
Develops, manages, and is accountable for the county operating and capital budgets, including forecasting, variance management, corrective action planning, and financial reporting in partnership with Finance.
Serves as the primary culture leader for Pasco County, modeling and reinforcing Metropolitan Ministries’ values, trauma informed approach, and performance expectations; builds a culture of accountability, engagement, collaboration, and continuous improvement.
Drives measurable results across programs and operations, translating organizational strategy into county level goals, outcomes, and key performance indicators; ensures data informed decision making and achievement of annual targets.

Benefits

Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
Preventative care is 100% covered (free) on all plans.
PTO is offered to full-time and part-time employees.
11 days of PTO and 10 paid holidays annually.
Option to participate in the 401K plan with employer match.
$15,000 in employee Life Insurance paid for by Metropolitan Ministries.
Employee Assistance Program
Option to participate in supplemental group insurance plans at affordable rates.
Tuition reimbursement program
Training and career development.
Discounted membership at the YMCA.