EXECUTIVE DIRECTOR

UHS•Sterling, IL

10h

About The Position

Horizon Health Corporation is seeking an Executive Director to work on the inpatient psychiatric units (10-bed Adult Psych Unit) in the CGH Medical Center, in Sterling, IL. The Executive Director is responsible for the maintenance of the Horizon Health/Client hospital contractual relationship(s) and in coordination with the client, the overall administration of patient care for the Program. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) the development and implementation of a comprehensive community relations program; and 3) strategic planning, program administration, and development. In addition, the Executive Director is responsible for initiating, directing, and oversight of projects, programs, and guidelines for value, effectiveness, and efficiencies amongst service lines and colleagues. Oversees multiple service lines. Responsible for recruitment of providers, supervisors, and manager within all service lines. Oversees and maintains continuous quality and effectiveness of providers through ongoing chart audits, unit surveys, customer/patient survey reviews, colleague participation/involvement studies, and 1:1 discussions. Reviews scheduling programs for staff to ensure productivity standards are met and minimizing overtime. Holds weekly, bi-weekly and monthly meetings for therapists to review case management and internal operations. Other responsibilities include budgeting and forecasting oversight, pursues additional means for payments/services, hospital committee participation and representation, participates in and leads in-services, seminars, and panel discussions for community, strategic planning, and oversees Horizon reporting. Develops and implements training program for all therapists and providers. Implements continuous quality improvement projects, best practices, and effectiveness measures. Prepares for Horizon, State, and CMS audits. Supervisory Responsibility Will provide direct supervision to Program Horizon employed clinical and administrative staff; and perform in an advisory capacity to client staff supporting the behavioral health program. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Please refer to Program or Hospital attendance policy for additional direction on shifts, holidays and attendance. Work Environment Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Qualifications: To perform this job successfully, an individual must be able to perform each essential core function satisfactorily. The requirements listed below are representative of the knowledge, skill, experience, and ability necessary to perform this job.

Requirements

CPR certification
Graduate Degree
Minimum five years’ experience preferred with appropriate education

Responsibilities

Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately
Supports Hospital and Horizon missions, goals and objectives
Provides leadership and direction in accordance with Hospital guidelines
Reviews scheduling programs for staff to ensure ideal access for patients, ensuring productivity standards are met for providers
Holds weekly, bi-weekly and monthly meeting for therapists to review case management and internal operations
Hospital board and committee participation and representation
Prepares and submits presentations to hospital board as requested
Offers, participates in and leads in-services, seminars, presentations and panel discussions for community, associations and groups
Assist and contribute to hospital and clinic short-term and long-term strategic planning. Create and review short-term and long-term strategic planning. Create and review short-term and long-term strategic plan for all behavioral health service lines
Participates in Horizon functions related to interview processes, referrals, consultations, site visits, training/ presentations, conferences and leadership tract endeavors
Develops and implements immediate and ongoing training program for all therapists and providers which meets hospital training requirements
Provides clinical supervision for Program nursing, counseling, patient support and administrative staff
Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program
In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies’ regulations and standards
Develops a 24-hour call process to handle emergency situations
Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon’s clinical and operations staff, and in conjunction with the Medical Director
Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services
Oversees Horizon reports, census data, CQI+ data submissions, referral submissions, admission and discharge requirements, annual value presentations, best practice projects and others as requested or advised
Understands client hospital’s expectations of Horizon and works to meet these expectations
Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately
Participates and oversees behavioral health services budget development and monitoring process as required by the hospital and Horizon Health Pursues additional means for payments/services through contract generation, grant opportunities, foundation gifts, volunteer opportunities and internship experiences.
Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change
Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans
Participates in assessing and reassessing the program needs of the patients
Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress
Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient’s care
Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends
Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential
Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan
Operates within ethical standards
Communicates and reviews Horizon and Hospital policies with staff
Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards
As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director.
Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice
Protects patients and employees by adhering to safety standards
Completes all required staff competencies per program regulations in a timely manner
Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques
Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc.
Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements
Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required
Recruits, interviews, and selects qualified staff for the Program.
Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs
Monitors personnel performance on a continuous basis
Conducts regular performance evaluations for staff
Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital
Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies
Collaborates with the Medical Director in the maintenance of the program milieu
Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets
Manages Program budget development and monitoring as required by the hospital and Horizon
Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals
Implements quality improvement goals and objectives on the Program in a timely fashion
Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc.
Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines.
Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon
Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints
Ensures Horizon Plus is used properly
Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs
Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity
Other duties as assigned