Consumer & Community Bank, Payments Strategy, Executive Director

JPMorgan Chase • New York, NY

5d

About The Position

The Consumer and Community Banking Strategy team provides the opportunity to support senior executives on strategic initiatives aligned with the bank's overall business goals. The Strategy team is an internal management consulting group that defines and shapes the overall strategy, governance, organizational structure, operating model, architecture, and processes for our Consumer and Community Bank line of business. As an Executive Director on the Consumer and Community Bank Strategy team, you will drive the strategic vision and operational excellence for payments initiatives. You will oversee the development and execution of consumer bank and small business strategies, manage key partnerships, and ensure effective collaboration across the organization. You will partner closely with senior executives and functional leaders and collaborate with business stakeholders to deliver on the firm's most critical priorities.

Requirements

• Bachelor's Degree
• Significant experience with a top-tier strategy or management consulting firm or internal consulting / corporate strategy, including managerial experience motivating and leading junior team members
• 10+ years of relevant experience, with a strong background in the payments industry
• Demonstrated experience in managing large, complex programs and strategic initiatives
• Proven ability to work with and influence a diverse set of stakeholders at the senior executive level
• Strong interpersonal skills and the ability to work collaboratively, developing strong partnerships with multiple levels of employees
• Demonstrated ability to handle multiple priorities and produce successful results in a fast-paced environment
• Executive presence and experience creating and delivering executive presentations in PowerPoint
• Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint

Nice To Haves

• MBA or post-graduate degree
• In-depth knowledge of payments and related industries
• Experience creating compelling messages for various target demographics

Responsibilities

• Develop and implement multi-year strategic plans and key initiatives for payments and card products, ensuring alignment with overall business objectives
• Collaborate with key functional partners—including business, legal, compliance, controls, risk, and finance—to support and execute strategic initiatives
• Build and lead a high-performing team to drive activity and deliver results
• Provide regular updates and status reporting to senior stakeholders, ensuring transparency and alignment
• Act as project manager for significant deliverables, ensuring timely completion and quality outcomes
• Craft and deliver executive communications and presentations for senior leadership
• Provide strategic direction and thought leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees