Executive Director

SR COMPANIES LLC•Oak Ridge, TN

19h•Onsite

About The Position

The Executive Director is responsible for enhancing and improving the SRI experience, specifically in Artful Dining, Zestful Activities, and Heartfelt Care. This role involves the organization, planning, and daily operations of the IL/assisted living and/or memory care community. The Executive Director directs and supervises associates, manages the community's overall budget, and oversees HR operations including staff performance, compensation, recruitment, training, and compliance. The position requires demonstrating SRI's core value of the Golden Rule, applying concepts of excellence in customer service, making sound decisions, and motivating associates. The Executive Director is also responsible for resolving resident/family/associate concerns, ensuring timely completion of resident services and documentation, and acting as essential personnel during emergencies, requiring availability during off-shift hours and providing hands-on care as needed. Maintaining a safe and secure working environment and complying with HIPAA regulations are also key aspects of the role. This position also carries out supervisory responsibilities across all departments, including interviewing, hiring, training, planning, assigning work, appraising performance, rewarding, disciplining employees, addressing complaints, and resolving problems.

Requirements

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases.
Ability to deal with a variety of abstract and concrete variables.
Knowledge of Office 365.
Knowledge of Microsoft Excel.
Knowledge of payroll systems.
Knowledge of human resource systems.
Knowledge of database software.
Knowledge of electronic medical records.
High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
AHCA Core Training or State Specific Nursing Home Administrators License.

Responsibilities

Demonstrates and promotes SRI's core value of the Golden Rule treating others, including residents, families, visitors, and associates, in the same way we would like to be treated.
Responsible for and accountable for the organization, planning, and daily operations of the IL/assisted living and/or memory care community.
Directs and supervises the work of associates in providing for the care and needs of the residents.
Demonstrates an ability to apply concepts of excellence in customer service and conducts duties in a positive, customer friendly manner.
Demonstrates an ability to make sound and timely decisions as needed or required and can set and manage priorities.
Demonstrates an ability to look at tasks/processes/systems for completing work responsibilities and suggests improvements for effectiveness and efficiency.
Demonstrates an ability to motivate all associates.
Manages community overall budget consistently by meeting or exceeding monthly, quarterly, and YTD budgeted expectations.
Ensures staff schedules are based upon budgeted FTE's and that assignments guarantee efficiency.
Plans, organizes, and coordinates the community HR operations inclusive of staff work performance, compensation, recruitment/retention strategies, orientation and training, compliance with federal and state regulations, and associate record/files.
Coaches/counsels associates in a respectful manner.
Completes the associate performance evaluations in accordance with established policy.
Monitors expenditures weekly to ensure compliance with over all budgeted monthly amounts.
Schedules associates based upon budgeted FTE's and prepares assignments to ensure efficiency.
Demonstrates a working knowledge of and is compliant with all community policies and procedures.
Works timely to resolve concerns that are identified by residents/families and/or associates.
Oversees all resident services to ensure all required service and documentation is completed timely and in accordance with community policy and AHCA regulations.
Responsible for acting as essential personnel especially during emergencies/inclement weather, and is required to report or remain at community until services are no longer needed.
Makes self available to come into work during off shift hours when needed/required due to staffing concerns.
Provides “hand on” care on an as needed basis to meet the needs of the residents.
Maintains a safe and secure working environment free of objects/situations that could cause harm and/or falls to residents, families, visitors and associates.
Understands and complies with HIPAA regulations.
Knows, understands, and follows established policy and procedures in emergency situations.
Practices good body mechanics and safe working habits always.
Wears clean and appropriate dress per established policy always.
Takes initiative in work, seeks out additional information, and offers solutions/suggestions.
Performs all other reasonable duties as assigned or as requested.
Takes on special projects or assignments outside of regular duties willingly.
Directly supervises in all departments.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Interviewing, hiring, and training employees.
Planning, assigning, and directing work.
Appraising performance.
Rewarding and disciplining employees.
Addressing complaints and resolving problems.