Executive Director

Inspīr Modern Senior Living•West Yarmouth, MA

About The Position

Lead with Purpose. Inspire Excellence. Shape the Future of Senior Living. Maplewood Senior Living is seeking a dynamic, results-driven Executive Director to lead one of our premier communities in West Yarmouth, Massachusetts. This is a high-impact leadership role for a seasoned professional who is passionate about operational excellence, resident experience, and team development within senior living. As a nationally recognized innovator with communities across six states, Maplewood Senior Living operates two distinguished brands— Maplewood and InspÄ«r —delivering exceptional independent living, assisted living, and memory care experiences. Our success is rooted in compassionate care, elevated hospitality, and leaders who are empowered to make meaningful decisions every day. If you thrive in a fast-paced environment, value accountability, and want to lead a community where quality, culture, and growth matter—this role is for you. About the Role The Executive Director is responsible for the overall leadership, operational performance, financial health, regulatory compliance, and resident satisfaction of the community. You will oversee all department heads, ensure high-quality service delivery, drive occupancy and revenue, and foster a strong, engaged workplace culture. This role reports directly to the Vice President of Operations and partners closely with Sales, Resident Services, and corporate leadership.

Requirements

Bachelor’s degree required (or equivalent experience in senior living, healthcare, or human services management)
Proven leadership experience in senior living, hospitality, healthcare, or housing management
Strong financial acumen with experience managing budgets and occupancy
Demonstrated success building referral relationships and driving sales
Excellent communication, customer service, and public relations skills
Experience working with seniors strongly preferred

Responsibilities

Community & Financial Leadership Lead and mentor all department heads, promoting accountability, collaboration, and performance excellence
Oversee budgets, financial reporting, and variance explanations; ensure fiscal responsibility
Drive occupancy, revenue growth, and ancillary income opportunities
Ensure timely collection of accounts receivable
Maintain accurate and timely use of YARDI systems
Meet monthly budget and operational targets
Compliance & Operations Ensure full compliance with all local, state, and federal regulations
Maintain survey readiness through regular audits, policy updates, and documentation reviews
Uphold environmental, safety, and operational standards at all times
Ensure the community consistently presents a positive first impression
Resident Experience & Care Ensure delivery of high-quality, resident-centered services
Protect and educate residents, families, and staff on resident rights
Serve as liaison between residents, families, associates, and management
Respond promptly and professionally to concerns and requests
Partner with Sales and Resident Services to ensure seamless move-ins and service plan execution
Sales & Market Presence Actively support lead generation, sales efforts, and closing activities
Collaborate with department heads to support Marketing and Sales Action Plans
Represent Maplewood Senior Living in the local community
Conduct ongoing competitive market analysis to inform strategy and positioning