The Executive Director provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include: Provides leadership and executes a strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance. Oversees and manages annual operating budget. Ensures that the performance and operations are in compliance with all regulatory requirements including all other local, state, and federal regulations related to home-based care. Assures recruitment and retention of clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals. Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed. Works with the sales team to develop and execute growth strategy. Reports monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency. Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual Directly and indirectly supervises market staff. Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health. Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators. Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with alt departments and agencies. Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures. Leads and attends company committees as requested. Exercises authority through channels to ensure delegation and empowerment of staff. Other duties as assigned.
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Job Type
Full-time
Career Level
Executive
Number of Employees
1,001-5,000 employees