Executive Director (Senior Living - ALF)

Watercrest Senior Living

About The Position

Watercrest Spanish Springs is looking for a vibrant and engaging Executive Director to lead their community! As a key member of the leadership team, the Executive Director will direct day to day operations to ensure the community, residents, and associates are in a safe and flourishing environment where the highest degree of quality care and programming is delivered.

Requirements

Demonstrated record of success in a leadership capacity of a senior living community
Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts
Exceptional communication skills, both written and verbal
Excellent organizational and time management skills
Intermediate level of computer and technology competency, including Word, Excel, PowerPoint, Outlook and other Microsoft Windows applications
Passion working with seniors
Knowledge of customer service principles and practices
Knowledge and understanding of the mission and purpose of Watercrest Senior Living Group
Bachelor’s Degree in business administration, health care administration or other relevant course of study
Licensure required by the state
Strong leadership skills with a minimum of two (2) years’ experience in supervising and management
A minimum of two (2) years’ experience within a senior living environment
Able to stand or walk 75% of the day
Able to concentrate with frequent interruptions
Able to work under stress and in emergency situations
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping
Able to talk and hear effectively in order to convey instructions and information to residents and team members
Occasionally lift/carry up to 50 pounds

Responsibilities

Develops the strategic plan and oversees development and implementation of various Watercrest Senior Living Group systems and functions
Leads the management team of the community to ensure achievement of their goals and objectives
Positively represents the community and the Watercrest brand to promote the community
Owns resident relations, assuring quality resident care is provided, consistent with the mission of the company, company policies, regulations and budget objectives
Oversees and ensures the proper maintenance and upkeep of the physical community, maintaining the value of the real estate asset
Participates in special events, marketing efforts and special programs, externally, as well as conducts tours to prospective families and residents
Trains all management staff on conducting tours in the absence of the Executive Director or Community Relations Director
Creates, maintains and ensures a positive environment throughout the community for residents, family, friends and all team members, in alignment with the mission of Watercrest
Participates in all new resident move- in’s including signs contracts
Recruits, hires and coaches high quality teams
Ensures a proper level of staffing throughout the community at all times
Provides recognition and promotes a positive and engaging culture for team members, residents and families
Implements monthly budgets for each department
Implements, negotiates and maintains all community contracts
Successfully manages operating expense
Manages the budget through the development, implementation and monitoring cost containment programs Clinical and Risk Management
Ensures all state regulations and company policies are being followed
Promotes and protects the rights of all residents
Monitors resident care on a daily basis to ensure daily rounds and quality assurance programs are in place and enforced
Establishes a positive rapport with local and state agencies; ensures the community is survey ready at all times
Performs other related essential duties as assigned