Executive Director

Maplewood Senior Living • Weston, MA

4d • $150,000 - $175,000

About The Position

The Executive Director is responsible for the day-to-day operations of
the community including the planning, development, implementation, evaluation
and improvement of program services; management of staff and the delivery of
high-quality service to the residents and their families. The Executive Director
maintains ongoing compliance with appropriate local, state, federal, regulatory,
and/or accrediting body standards.

Requirements

• Bachelor’s degree or equivalent in experience in human services management, housing management, or nursing home management
• Excellent customer service and public relations skills
• Experience working with seniors
• Proven record of identifying and developing professional referral sources

Nice To Haves

• Experience in successfully operating and maintaining a customer focused environment in an Senior Living facility preferred

Responsibilities

• Supervises Department Heads in all community departments in the assigned communities
• Maintains ongoing compliance with appropriate local, state, federal, regulatory, and/or accrediting body standards. Ensures that the community is prepared for inspection by regulatory agencies through regular auditing and updating of community policies and procedures, medical records documentation, environmental standards, etc.
• Maintains monthly financial reports and provides explanation for variances
• Oversees departmental budgets and provides guidance to department heads on how to meet budgetary guidelines
• Ensures account receivables are collected on a timely basis
• Optimizes all opportunities to generate revenue, and ancillary revenue
• Maintain and increase occupancy in accordance with budget.
• Actively promotes staff participation and involvement in the day-to-day operation and decision making. Promotes team building through participation and/or leadership at regular staff meetings.  Provides ongoing support, direction, supervision and feedback regarding job performance of all staff
• Communicates with associates to ensure they are fully informed regarding any questions that might be asked by residents, families and prospective residents and families
• Assures high quality services needed and desired by residents
• Ensures resident’s rights are protected
• Ensures staff, residents and families are educated about resident rights
• Works with Sales and Resident Services Departments in coordination of move-in process to ensure leases and resident service plans are coordinated and properly carried out
• Responds to family, resident and associate requests in a timely manner
• Acts as liaison between management, residents and families
• Gather competitive market analysis data and maintains a detailed competitor comparative analysis (including rates, apartment sizes, services, and amenities)
• Ensure use of YARDI within community is timely and accurate
• Ensures that the building shows a positive first impression
• Works with all Directors to resolve any community presentation issues
• Maintains or grows occupancy to maximum levels
• Meets monthly budget targets, with any variances to be discussed with the Vice President of Operations
• Works collaboratively with department heads to emphasize the team’s role in sales and participation in the community Marketing Action Plan and Sales Action Plan
• Represents Maplewood Senior Living and it’s communities in public settings
• Works within local community promoting Maplewood Community
• Ability to generate leads and close sales

Benefits

• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more.
• Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive