Executive Director TMC Cancer Center

Tufts Medicine•Boston, MA

19d•$162,774 - $207,542•Onsite

About The Position

Tufts Medicine is an innovative, mission-driven health system that unites the best of academic and community medicine to deliver exceptional, connected, and accessible care. Our system includes Tufts Medical Center, the principal teaching hospital of Tufts University and Tufts University School of Medicine, as well as Lowell General Hospital, Lowell General Hospital - Saints Campus, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Tufts Medicine Behavioral Health Hospital (opening Fall 2025), Tufts Medicine Care at Home, Tufts Medicine Integrated Network, and a network of 2,300 physicians across Massachusetts and southern New Hampshire. We treat the most complex conditions, keep our communities healthy, and bring research breakthroughs to life. Reporting to the VP of the Cancer Service Line for Tufts Medicine, the Executive Director is accountable for operations, financial performance, and strategic execution for the Cancer Center at a Tufts Medical Center. This position oversees the Department of Radiation Oncology, the Division of Hematology/Oncology, the Infusion Center, the Neely Cell Therapy and Collection Center, and the Division of Clinical Genetics. This oversight will include long-term business and capital planning in partnership with physician and departmental leadership to drive growth, optimize financial performance, ensure regulatory compliance, and deliver high-quality, patient-centered care. Additionally, the Executive Director will support specialized services including CAR-T, Gamma Knife, Bone Marrow Transplant, and advanced Radiation Oncology procedures. In this high visibility role, the Executive Director will collaborate with fellow cancer service line administrative and clinical leaders from across the Tufts Medicine system, in addition to marketing, research, and philanthropy colleagues. As the Executive Director of the Cancer Center, this role will sustain, innovate, and grow the cancer services at TMC and for the Tufts Medicine system.

Requirements

Master's degree in Healthcare or Business Administration.
Seven (7) years of progressive leadership growth in the healthcare industry.
Computer literacy including familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook), relational databases (Access), and comfortable learning new computer applications.
Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills.
High degree of tact is necessary due to frequent interaction with patients, physicians, and insurance companies.
Strong business skills, including understanding of health care expenses, billing, revenue, and reimbursement models and how they affect business plans.
Analytic and quantitative skills are needed to design and produce financial and clinical reports to make resource-planning decisions.
Excellent organizational skills required with attention to detail.
Knowledge of medical terminology.
Ability to work independently with a minimum of supervision in routine matters.
Ability to maintain sensitive and confidential medical information.
Strong budgeting, financial planning, and monitoring expertise.
Self-motivated.
Ability to prioritize work and be flexible with work assignments.

Nice To Haves

Ten (10) years of progressive leadership growth in the healthcare industry.
Experience in administrative role within applicable department(s).

Responsibilities

Plays a lead role in and collaborates with Medical Staff Leadership for the development of the annual business plan for the Service Line that will foster the achievement of established goals for market share, budget, revenue and patient visits.
Serves as an effective liaison with Medical Staff Leadership and key management and staff throughout the Medical Center system, to foster collaborative efforts for the most efficient integration and utilization of resources for the achievement of the Service Line goals.
Collaborates with department leadership to ensure efficient business operations at physician practice offices and the smooth integration with hospital business operations, to effectively support the achievement of the Service Line business plan.
Develops, recommends, and administers physician's financial incentive programs to foster continual improvements in meeting established goals.
Maintains an accurate sense of the market, identifies under-served needs, and suggests, researches and recommends corresponding viable Service Line Services programs, expansion opportunities, etc.
Collaborates with External Affairs to develop and carry out marketing and/or public relations programs to enhance the Medical Center's image within relevant healthcare communities as a surgical services provider of choice.
Working in collaboration with medical staff leadership, identifies and utilizes appropriate statistical measures, and ensures or produces meaningful reports that enable medical leadership to make clinical process decisions, and monitor and continually improve clinical processes.
Develops and utilizes appropriate statistical and financial performance measures and produces meaningful reports that enable management to make good operational decisions and monitor and continually improve performance.
Develops and administers programs to foster a high level of patient/customer satisfaction.
Oversees the finances of the Service Line, to help develop appropriate revenue and budgetary goals and to ensure that the goals are met.
Provides budgeting and cost containment management for capital expenditures, operational expenses, etc.
Works with the Medical and hospital leadership to develop programs consistent with organization's mission statement.
Develops and implements strategies to position the Service Line to be competitive in a managed care environment.
Serves as representative of the Service Line at community functions, educational seminars and professional meetings.
Manages all operational facets of the Service Line services programs including procurement of equipment, the licensing requirements, clinical research trials, etc.
Ensures the efficient utilization and development of personnel resources through programs for effective selection, training and development, and morale.
Coordinates and monitors the Quality Improvement programs for the Service Line.
Assures compliance with all accreditation and regulatory agencies including JCAHO standards, through documentation consistent with scoring guidelines.
Advocates the mission, philosophy and core values of the service line ensuring consistency with the hospital's mission statement.
Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.
Hires, motivates, and supervises personnel.
Identifies and recommends appropriate performance metrics and benchmarks.
Analyzes trends impacting volume at both the in-patient and outpatient level and makes recommendations to foster the programs' continued success.
Develops and implements marketing plans to promote programs to other facilities.
Ensures efficient, appropriate facilities, support services such as information services, equipment maintenance, etc.