Executive Director Specialist (EDS) Senior Living

New Perspective•Minnetonka, MN

About The Position

The Executive Director Specialist (EDS) serves as executive director where needed, typically on a temporary basis, and assists with onboarding and mentoring new Executive Directors as assigned. The EDS works to ensure the Community is in compliance with federal and state laws and regulations as well as Company policies and procedures. The EDS leads by example and champions the company’s mission, Residents First in Everything We Do.

Requirements

Bachelor’s degree in business or health related field.
5+ years management experience.
Maintains an active state-specific license or certification for the Executive Director role as applicable.
Experience working with older adults in senior living, long-term care, home health or other health care setting.
Demonstrated ability or strong desire to engage with residents with dementia.
Ability to work in a team environment.
Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
Strong computer skills and ability to interact with a variety of electronic devices.
Ability to work a flexible schedule, including weekends and holidays.
Ability to communicate effectively with residents, family members, and team members.

Responsibilities

Mentor and support new Executive Directors (ED) in building relationships with residents, families, community team members, community department heads, vendors, and guests to the community.
Lead Community team meetings including town hall, department head, and other meetings.
Direct the efforts to hire team members and make all final hiring decisions for the Community during assignment.
Ensure all team members comply with annual federal, state, and company training requirements.
Maintain staffing levels to meet state guidelines and budgetary requirements, including overtime targets.
Drive towards 100% occupancy with a wait list.
Recruit, hire, and train leadership teams for assigned communities.
Provide timely performance evaluations.
Conduct retention activities to ensure adequate levels of engaged team members.
Where escalated, respond to account receivable balance over 30 days and facilitate collection efforts.
Champion regulatory requirements and ensure that communities adhere to them.
Communicate and collaborate with DDO or ADO and address concerns within the community.
As a representative of the communities, maintain an active and positive visible presence in the local business community (service clubs, city council, etc.).
Maintain positive working relationships with county and state representatives.
Ensure the community is an attractive home environment that fosters engagement, socialization, and purposeful living.
Other duties as assigned.