Executive Director – Residential and Case Management Programs

Caminar • Redwood City, CA

99d • $190,000

About The Position

The Executive Director of Residential and Case Management reports directly to the Chief Clinical Officer (CCO) and serves as a member of the agency’s Senior Management Team. The ED is accountable for overseeing service delivery and financial performance of all residential and case management programs within Caminar. They will also provide leadership to service line program staff to ensure that SMI programs: fulfill the mission of the agency, provide excellent quality of care through evidence-based practices for the treatment of serious mental illness; and comply with all applicable funder and contractual obligations and requirements. The ED is charged with mobilizing regional resources through direct action and appropriate delegation to staff, while serving as the primary liaison to the County mental health system and the community at large. The ED must perform all duties in a professional manner.

Requirements

• Must be passionate about Caminar’s mission.
• Master’s Degree in a mental health-related field is required; active California licensure from the Board of Behavioral Science as a LMFT, LCSW, LPCC is preferred.
• Minimum of five years demonstrated experience providing program management, staff supervision, and leading multidisciplinary teams in the provision of mental health services is required.
• Minimum of 3 years of demonstrated work experience with services supporting individuals living with serious mental illness (SMI) is strongly preferred.
• Demonstrated knowledge of CARF and/or Joint Commission standards and accreditation process.
• Experience working with cross-functional teams to achieve successful accreditation of mental health programs.
• Knowledge and demonstrated ability to implement evidence-based models: Psychosocial Rehabilitation, ACT Model, Full-Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing.
• Demonstrated knowledge of CCL and other state/county regulations for residential care facilities strongly preferred.
• Experience with and knowledge of MediCal documentation and billing requirements.
• Prior experience developing and managing operating budgets for multiple programs is required.
• Demonstrated success leading programs that are financially viable is required.
• Demonstrated experience using clinical KPIs to monitor and optimize program and line staff performance.
• Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required.

Nice To Haves

• Experience managing web-based time and attendance and staff training and development system strongly preferred.

Responsibilities

• Assure the ongoing excellence of the quality of care in all programs such that they are provided in accordance with the principles of social rehabilitation, and in full compliance with all funder and contractual requirements.
• Ensure ongoing compliance of programs with all applicable laws, regulations, policies and procedures of county, state and federal agencies.
• Negotiate annual agency contracts with the County and other funders, making every effort to assure adequate funding of services for clients and an adequate salary structure for staff.
• Develop and successfully manage an annual operating budget for each program.
• Monitor program financial performance and ensure the financial viability of each program.
• Review P and Ls for each program at the close of each month and partner with the CCO to optimize financial performance of programs across the fiscal year.
• Consistently use clinical KPIs to evaluate the performance of line staff.
• Conduct root cause analysis with program leaders and line staff to identify contributors of underperformance and correct performance issues.
• Partner with the agency’s Quality Assurance and Process Improvement team to conduct process improvement projects when necessary.
• Partner with Caminar staff to identify grant funding opportunities.
• Ensure that program grants are applied to services in a consistent, accountable, and appropriate way.
• Partner with the CCO to design and successfully implement new clinical programs.
• Recruit, hire, supervise, and manage the performance of the positions that report directly to the ED.
• Ensure that all staff members receive training appropriate to their positions.
• Ensure that all services are relevant and sensitive to the diversity of the clients we serve.
• Develop and maintain productive relationships with funding source representatives.
• Ensure that funding agencies receive accurate and timely client data and billing information.
• Meet regularly with leadership staff to provide consultation and direction.
• Represent and promote the agency in the local service community and statewide venues.
• In collaboration with agency Operations and Quality Assurance staff, develop and implement policies and procedures.
• Support the CEO and CCO in planning for development of new services.
• Monitor ‘operating account’ of assigned services and programs.
• Ensure all programs and services comply with the agency’s Health and Safety program.
• Work closely with the agency human resources department on personnel issues affecting staff and teams.
• Periodically review, evaluate and modify programs to ensure that they meet the needs of funding organizations and the community at large.
• Drive own vehicle to treatment facilities and liaison destinations, as required.

Benefits

• Medical, Dental, and Vision coverage with options for employee and dependent premiums.
• Flexible Spending Account for tax savings on out-of-pocket health care costs.
• Employee Wellness Program with reimbursement for gym/fitness dues.
• Life, Long-term Disability, and AD&D Insurance provided at no cost to full-time employees.
• Paid Time Off including twelve paid holidays and generous sick and vacation benefits.
• 401(K) Retirement Savings Plan with employer match on eligible employee deferrals.
• Commuter Benefits for tax savings on commuting costs.
• Employee Assistance Program offering free, confidential assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Master's degree
• Number of Employees: 251-500 employees