Executive Director Operations

Providence • Petaluma, CA

95d

About The Position

Providence Petaluma Valley Hospital is an 80-bed community hospital offering a variety of medical services to Sonoma County, including a 24/7 Emergency Department, outpatient surgery, orthopedics, a birthing center, and critical care. The hospital focuses on community outreach, serving vulnerable populations with compassionate care regardless of ability to pay, and has been recognized for its high standards and patient care, including designation as an Advanced Primary Stroke Center. Under the guidance of the Chief Administrative Officer, you will operate with significant independence to deliver clinical operating and financial results that align with approved strategic plans and policies.

Requirements

• Bachelor's degree in Healthcare Administration, Business, or a related field; Master's degree preferred.
• Five years of progressive leadership in healthcare business development, strategic planning, and operational improvement, with experience in service consolidation across multiple hospitals.
• Excellent oral and written communication capabilities.
• Strong program development, management, and leadership skills with political savvy.
• In-depth understanding of healthcare trends, legislation, and regulations affecting hospitals.

Responsibilities

• Craft and implement effective integration strategies for Sonoma County Hospitals, ensuring seamless operations across clinical and support services.
• Develop and maintain operating and capital budgets, conduct variance analyses, and implement strategic and tactical plans with performance dashboards to track growth, quality, customer satisfaction, and financial targets.
• Work closely with Executive Leadership, Medical Staff, Community Board, and Service Line Directors to identify business strategies and market opportunities, ensuring compliance with state and federal regulations.
• Build cohesion across multiple teams, leveraging strong integration skills with political acumen to foster a collaborative environment.
• Lead the development and implementation of the hospital’s strategic priorities, initiatives, goals, tactics, and action plans.
• Develop department policies and procedures that promote growth in ambulatory settings, enhance organizational performance, and boost patient and customer satisfaction.
• Formulate, implement, and sustain plans for improved customer and patient satisfaction using Studer, Lean, and Six Sigma principles.
• Oversee and manage a variety of outpatient, clinical, and support services to drive quality, patient experience, and caregiver engagement outcomes.
• Ensure business development priorities and strategies are integrated into operations, budget, and capital planning.
• Maintain positive relationships with Medical Staff and monitor employee morale, fostering innovation and program growth.

Benefits

• Impactful Work: Be a key player in shaping the future of healthcare, improving clinical outcomes, and enhancing patient experiences.
• Growth Opportunities: Unleash your potential in a role that encourages innovation and professional development.
• Collaborative Environment: Work alongside a dedicated team of professionals committed to excellence and continuous improvement.
• Dynamic Setting: Embrace the challenges and rewards of working in a fast-paced, evolving healthcare industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Bachelor's degree