Executive Director of Product Strategy

JPMorgan Chase & Co.•New York, NY

About The Position

Are you passionate about enhancing the financial lives of millions and creating groundbreaking fintech products? Join the Payments & Lending Innovation team with Card & Connected Commerce, where talented product leaders are revolutionizing payment experiences and platforms, transforming how customers make payments and fostering the growth of digital payments. As an Executive Director of General Management, you should be a highly curious, seasoned general management leader experienced in product innovation in digital payments. You should have a track record of defining long term product strategy and leading successful product launches (zero to one builds and product refreshes). You must be customer obsessed and use customer data and insights to develop strategy, and have strong collaboration skills with our Quad partners (Product, Design, Engineering and Data and Analytics) and key cross functional partners. You must have a keen eye to the competitive landscape. And, you will be comfortable leading through ambiguity, adapting to internal and competitive market dynamics.

Requirements

10+ years of experience in financial services and product strategy and general management with demonstrated ability to launch and scale new products
Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions
Passion for understanding customer needs and translating them to actionable insights and strategies
Strong analytical skills
Able to analyze opportunities, recommend solutions, and communicate effectively (both verbal and written) to all levels of management
Track record of strong people leadership and engagement across diverse teams
Strong track record of managing risk and controls
Bachelor’s degree

Nice To Haves

Master’s degree preferred
Fintech background, digital wallets or payments experience preferred
Experience in financial modeling preferred

Responsibilities

Lead P&L development and all aspects of the go-to market strategy
Drive Strategic development of new digital payment products including defining core value propositions, target audiences, and customer benefits
Develop product constructs for new digital payment products and bring products to market
Develop deep understanding of customer and stakeholder needs to inform strategy
Collaborate with a cross-functional team of Marketing, Product, Analytics, Legal, Finance, Design, and Risk Management partners to ensure the product strategy meets business objectives and customer needs
Develop market assessments and business cases and oversee ongoing financial forecasting and budgeting in partnership with Finance and Risk
Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress, and performance
Lead and develop a team of general managers; foster an environment of development and collaboration
Collaborate with and influence a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)