Executive Director of Operations - Oasis at Death Valley

Xanterra Parks & Resorts•Death Valley, CA

59d•$120,000 - $140,000•Onsite

About The Position

Join The Oasis at Death Valley as our Executive Director of Operations and help shape the future of a truly unique resort experience. We're seeking an inspirational leader to partner with the General Manager in driving daily operations, cultivating a thriving team culture, and delivering exceptional guest service. This hands-on role offers the opportunity to lead in a remote, awe-inspiring location while overseeing strategic initiatives, infrastructure, and sustainability efforts. If you're passionate about hospitality, leadership, and making a lasting impact, we invite you to be part of our journey.

Requirements

10+years of previous management experience with a multi-unit operation with revenues exceeding $20M. Remote locations experience a plus.
Hands-on management style a must and demonstrated FB background preferred.
Valid drivers license required
Strong relationship & communication skills. Able to convey ideas effectively to a variety of audiences and establish effective relationships.
Strong financial acumen and demonstrated experience with managing complex capital projects.
Bachelor's degree preferred.

Nice To Haves

Remote locations experience a plus.
Hands-on management style a must and demonstrated FB background preferred.
Bachelor's degree preferred.

Responsibilities

Lead initiatives to prepare for property growth, success and daily operations.
Cooperating with the General manager and assisting with all tasks from project planning to staff management.
Nurtures a positive working relationship with staff.
Delegates daily tasks.
Supervise staff and control merchandise and operational progress.
Ensure company policies and procedures are followed.
Assist in preparation of daily and weekly schedules and task delegation.
Human Resources Strategy: Partner with Human Resources to ensure effective hiring practices, employee recreation activities for all employees (all employees live on site), training initiatives, scheduling practices and housing maintenance programs.
Infrastructure Management: Hands-on oversight of a complex operation in a remote location including maintenance of water management program, sewer treatment plant, wells, and landscape maintenance.
Top-Line Revenue Delivery: Partner with sales force to establish sales & marketing plans and participate in opportunities to close business.
Service Culture: Create and maintain service standards and expectations. Inspire a positive service culture and guest experience and provide a work environment in which employees can thrive.
Strategic Objectives: Partner with the General Manager to develop operational & resort strategic objectives, tactical implementation plans, and communication processes to ensure program success.
Sustainability Initiative: Support sustainable initiatives in all areas of the resort including building maintenance, engineering practices, safety initiatives, food selection & water conservation and interpretative training.
Inspirational Leadership: Establish and maintain positive working relationships with all business partners and associates. Set the example through your own behavior and attitude.
Must be able to demonstrate professional and courteous behavior with all guest and employees.