Executive Director of Enterprise AI & Automation

MGM Resorts International

101d

About The Position

The Executive Director of Enterprise AI & Automation will lead the strategy, development, and enterprise-wide adoption of AI-powered productivity and automation solutions at MGM. This role will establish and scale the AI & Automation Center of Excellence, driving measurable improvements in operational efficiency, knowledge work, and IT operations. Overseeing teams focused on Copilot extensions, AI agents, RPA, and AIOps, the Executive Director will embed AI across the organization to unlock innovation, streamline processes, and position MGM as a leader in enterprise AI transformation.

Requirements

• Bachelor’s degree in a related field preferred.
• Minimum 12 years of enterprise technology leadership experience, with a focus on AI, automation, or IT operations required.
• Strong knowledge of Microsoft technologies, including Copilot, Azure AI Search, Foundry, Entra ID, and Power Platform preferred.
• Deep understanding of AIOps frameworks and familiarity with AI tools such as LangChain, CrewAI, OpenAI Agent SDK, and Python libraries like Transformers, FastAPI, Haystack, and LlamaIndex.
• Proven track record of delivering enterprise-scale digital transformation initiatives with measurable ROI.
• Exceptional executive presence and ability to influence senior leaders, including SVP and C-suite stakeholders.

Responsibilities

• Define and execute MGM’s enterprise AI and automation strategy, aligning with business goals to drive impact across operations, IT, and workforce productivity.
• Build and lead cross-functional teams of product managers, AI/ML engineers, and RPA specialists to deliver scalable solutions.
• Oversee development of Copilot extensions, custom agents via Azure AI Foundry, RAG knowledge systems, and automation workflows using Power Automate and UiPath.
• Establish secure governance using Entra ID ACLs and Microsoft Graph connectors to ensure responsible AI and data access.
• Implement AIOps platforms for automated incident management, anomaly detection, log analysis, and root cause identification to improve IT reliability.
• Drive adoption through training and change management; define success metrics; measure ROI in partnership with HR and Finance; and manage key vendor relationships.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees