Executive Director, Mercy Heart Center

Mercy Cedar Rapids•Baltimore, MD

About The Position

This position supports Mercy's philosophy of patient centered care by leading and directing the overall administration and provisions of services of the Mercy Heart Center, including Cardiology Office, Pediatric Cardiology Office, Cardiac Imaging, Cardiothoracic Surgery Office, Cath & EP Labs, Cardiac Pre & Post Operative Bays, and Cardiac Rehabilitation. The Executive Director will oversee strategy development and execution, revenue generation, business development, community outreach and business operations with responsibility for supporting physician governance and leadership.

Requirements

Strong knowledge in relevant areas of clinical practice and the ability to create a safe and effective care environment for patients.
Ability to communicate effectively with all patients, visitors, providers and staff.
Ability to create and maintain a healthy work environment for staff.
Demonstrates expertise in leadership and management skills.
Must have strong mentoring skills for front-line managers
Minimum of 5 years of professional healthcare or clinical leadership experience required.
Bachelor's degree in healthcare administration, business administration or related field required.

Nice To Haves

Management experience in a Cardiac Practice setting or an Outpatient Hospital based Cardiac Center preferred.
Master's degree preferred.

Responsibilities

Leads service line and evaluates opportunities for service line growth and expansion.
Evaluates, requests, and acquires fiscal, human, material, equipment, and physical space resources in relation to achieving Heart Center goals.
In collaboration with Marketing, conducts community outreach to build awareness and exposure.
Actively measures patient experience results and collaborates with other departments to improve that experience.
Mentors managers to communicate effectively with staff and patients to articulate Mercy's patient centered goals, objectives and standards of practice.
Assists and coaches managers, engaging them in joint planning, decision making, resource management, process flow, employee engagement/development and problem resolution for optimal outcomes.
Interprets and communicates Mercy's policies, objectives and operating procedures to Managers to ensure standardized, consistent work practices.
Researches, monitors, implements and meets regulatory, accreditation and inspection standards ensuring quality care and patient safety.
Develops and executes business plans and continually monitors them for effectiveness.
Ensures high quality and safe patient care using evidence-based practice, performance improvement, and service excellence.
Implements key initiatives and demonstrates performance improvement within the department.
Provides mechanisms to measure, analyze and manage variation in the performance of defined processes.
Prepares and achieves preliminary Capital, FTE and Operating Budgets.
Adopts and deploys technology to support the daily work of healthcare providers in this setting.
Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.