About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Comcast Business is seeking an experienced Executive Director to own the growth engine of our Indirect Sales Channel. The ideal candidate will lead a team of Directors who run teams of Partner Sales Managers and Inside Partner Sales Managers — driving partner performance, expanding share, and making it easier to win together across the U.S. This is a virtual role (U.S.-based) with 50% anticipated travel. Job Description

Requirements

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Nice To Haves

  • 10+ years leading leaders, building high-performing sales organizations, and driving results through indirect/channel partners.
  • A consistent track record of hitting quotas and KPIs—through execution, not heroics.
  • Strong telecom / business solutions foundation (products, competitive landscape, partner economics, and go-to-market dynamics).
  • Executive presence with the ability to influence without authority, build trust quickly, and move a broad partner ecosystem.

Responsibilities

  • Own Partner Relationships: Build and deepen executive-level relationships with Comcast Business Indirect Partners nationwide — focused on mutual growth, trust, and results.
  • Lead Leaders: Coach, develop, and hold accountable a high-performing team of Directors. Set a clear bar, create a winning culture, and keep the team moving with urgency.
  • Drive Performance: Align the org to sales targets, KPIs, and execution plans. Run the business with rigor — results, pipeline, partner productivity, and follow-through.
  • Shape Partner Marketing Strategy: Partner with Marketing to create targeted programs that move specific KPIs and produce measurable sales impact for partners.
  • Enable the Field: Ensure your teams are fully fluent in the Comcast Business portfolio and can position the right solutions to the right partner opportunities.
  • Support Strategic Planning: Help build the plan—partner business reviews, bonus programs, incentives, and events that drive behavior and outcomes.
  • Collaborate Across the Exec Team: Work shoulder-to-shoulder with Comcast Business leaders to unlock growth plays, solve barriers, and scale what’s working.
  • Run the Numbers: Use forecasting, trends, and partner performance reporting to make better decisions faster and to keep everyone aligned on what matters.
  • Expand the Wallet: Develop cross-sell and up-sell motions that increase partner productivity and customer value.
  • Lead with Judgment: Make smart, independent calls in high-impact situations grounded in strategy, data, and what’s best for the business.
  • Be Available When it Counts: This role flexes—some nights, weekends, and travel-heavy stretches come with the territory.
  • Pitch in as Needed: Take on additional priorities that help the org win.
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