EXECUTIVE DIRECTOR, HRA EMPLOYMENT/WORK ENGAGEMENT & CHILD SUPPORT SYSTEMS

New York City, NY-posted 3 months ago
Full-time • Manager
Brooklyn, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities
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The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Information Technology Services (ITS) is recruiting for one (1) Computer Systems Manager M-III, to function as an Executive Director, HRA Employment/Work Engagement & Child Support Systems.

  • Manage & Coordinate applications programming teams involved with cross system product (CSP) applications development and implementation.
  • Communicate and coordinate with DSS/HRA/DHS agencies' Senior Management to achieve their objectives.
  • Develop systems and drafts long-range business strategies based on the Program needs.
  • Work with the Program areas to prioritize major initiatives and project efforts to fulfill these objectives.
  • Coordinate and upgrade existing applications with new, cutting-edge technology to improve agency productivity.
  • Meet regularly with the Assistant Deputy Commissioner of HRA Technologies and program executives to review the status of projects.
  • Manage the unit's staff, consultants, and ensure individual operations are within budget.
  • Manage unit's activities regarding the design, development, and delivery of software solutions.
  • Work with ITS directors to implement agile work plans and evaluate the work performance of the units.
  • Establish control for the measurement of systems development activities and provide the status of assigned projects at user review meetings.
  • A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT).
  • At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity.
  • A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience in IT.
  • A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience in IT.
  • A satisfactory combination of education and experience equivalent to the above.
  • Thorough understanding of DSS systems to assure a maximum degree of data integrity and cross-platform development.
  • Excellent communication skills and demonstrate leadership in managing a large team of professionals.
  • Ability to manage, direct, and coordinate a large office of computer professionals engaged in the development and maintenance of complex systems.
  • Extensive experience in leading and managing multiple application development teams engaged in software development.
  • Excellent administrative, management, strategic, and operational planning skills.
  • Deep knowledge of the application development and deployment life cycle.
  • Knowledgeable of current computer software, hardware, and telecommunications technologies.
  • Public Service Loan Forgiveness eligibility.
  • 55a Program eligibility for qualified persons with a disability.
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