About The Position

The Head of AML Operations for Group Retail (GR) will lead the Line 1 Anti Money Laundering (AML) operation functions, driving operational excellence and proactive risk management across the retail banking continuum. This role reports directly to the Group Retail , Head of Risk & Control and plays a pivotal role in the AML Uplift initiatives.

Requirements

  • Minimum 20 years of experience in banking, with deep expertise in managing large scale operations.
  • Proven leadership in managing cross-functional teams and complex regulatory environments.
  • Strong stakeholder management and communication skills.
  • Experience in data analytics and risk metrics development is highly desirable.
  • Experience in leading transformational initiatives to uplift efficiency and effectiveness.

Nice To Haves

  • While experience in AML/CFT operations is preferred, it is not necessary.

Responsibilities

  • Lead the design and execution of AML controls across Group Retail, including frontline, product, digital, operations, and support units.
  • Drive the strategic prioritization of initiatives required for AML Operational controls in alignment with MAS directives and internal governance structures.
  • Maintain oversight and accountability over offshored AML activities and teams.
  • Spearhead the AML Enterprise-Wide Risk Assessment (EWRA) and AML Control Self-Assessment (CSA) programs.
  • Partner Line 1.5 and Line 2 to ensure that emerging trends and threat as observed are feedback as well as cascaded to Line 1 control functions.
  • Partner with Line 1.5 Advisory and Assurance team to ensure cohesive implementation of controls.
  • Oversee end to end AML Operational processes such as data and record retrieval, effective assignment of alerts and triggers. post-STR validations, onboarding reviews (OGR, ODD), and appeals processes.
  • Ability to direct large teams on the ground, including teams which may not report directly to himself/herself to ensure quality execution.
  • Ability to identify operational gaps and proactively design effective controls to mitigate operational risks.
  • Develop and monitor AML risk metrics and dashboards.
  • Leverage data analytics to achieve operational excellence and effective monitoring of end to end risk signals.
  • Manage audit and compliance reviews, ensuring timely remediation of gaps.
  • Elevate AML competencies through training, communications, and quality assurance.
  • Lead a team of AML Operation Managers, ensuring continuous upskilling and performance management.
  • Foster a culture of accountability, integrity, and innovation in AML operations.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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