About the position
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. As the Global Commercial Digital & Medical Integration Lead, this role will support all commercial digital areas of strategy, design and implementation related to initiatives for personalized value delivery to patients/HCPs. This role will integrate external best practice with internal strategic needs to deliver platform solutions that meet the needs of the regional business and provide a basis for building future global solutions. This role will act as a commercial and medical digital solution expert supporting the North America region, and working closely with both the global ICT and Digital transformation teams. This role will ensure alignment with key project initiatives as well as the development and implementation of advanced global (cross-regional and cross-functional) digital services and solutions directly supporting the company's vision aligned with becoming a leading global specialty pharmaceutical company. This role is pivotal in designing and maintaining robust, scalable digital systems and platforms such as patient service hub, CRM, Digital Marketing and Medical CRM solutions.
Responsibilities
- Support global and cross-functional strategic and operational initiatives linked into the Global Digital team objectives
- Design the ‘To-Be’ commercial/patient support platform in collaboration with the Global Digital and Data Head and regional commercial digital organization
- Help the establishment, ownership (commercial, functions and IT) and scalability of global Data Governance processes and practices
- Support creating detailed roadmap/plan for data platform development initiatives for the Patient-centric and commercial digital space
- Act as Subject Matter Expert for patient centric digital innovation
- Take ownership to develop commercial platform integration roadmap/plan
- Create the future state and transformation roadmap of commercial digital and medical platforms and solutions
- Awareness of key Commercial and medical platform transformations
- Create a detailed project plan to deliver data requirements arising from Patient Centricity workstreams
- Work with key commercial and medical stakeholders in regions to create and align a single detailed project plan for integration of commercial CRM platforms globally
- Support the delivery of global data initiatives
- Promote and lead the adoption of forward-looking technologies, including AI and machine learning
- Work with Data teams to design data flow standards
- Build strong relationships with Global and Regional teams
- Work with regional commercial teams to influence and align global data architecture and platform strategy
- Build, mentor, and manage a team of commercial experience and other technical staff
- Engage colleagues across the organization to scale education and understanding
- Develop and implement data backup, disaster recovery, and business continuity strategies
Requirements
- Bachelor’s degree in computer science, Mathematics, or a related field required
- At least 10 years of experience within the pharmaceutical industry
- Demonstrable knowledge of leading effective global data programs
- At least 5 years of experience leading a team
- Deep knowledge of commercial digital techniques and platforms, including CRM, Marketing automation, and patient support platform
- Proficiency in specific architectural frameworks and tools
- Expertise in commercial digital experience solution development and business alignment
Nice-to-haves
- Proficient in MS Office Suite
- Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course of action quickly
- Strong interpersonal and communication skills
- Strong work ethic is required
- Detail oriented and excellent follow through
- Ability to flex and deal with ambiguity in a dynamic, fast-paced, high growth environment
- Passion for personal learning and development
- Cultural sensitivity and ability to develop consensus within a multinational organization
Benefits
- 20% domestic and International Travel
