Executive Director - Freight Forwarding

Glovis•Duluth, GA

3d•$171,000 - $280,000•Onsite

About The Position

The Executive Director oversees the entire Freight Forwarding (FF) business across the Americas—including North, Central, and South America—while operating within a global scope directly connected to Hyundai GLOVIS HQ. This role drives business expansion, organizational leadership, P/L performance, and global network integration, while aligning closely with HQ’s strategic governance. The position operates under a defined hierarchy in which the Chief Executive Coordinator (CEC)—dispatched from HQ—is the final decision maker; therefore, continuous alignment, communication, and collaboration with the CEC and EC (Executive Coordinator) are essential.

Requirements

Proven ability to lead, specifically at a sizable (1,000+ employee) company Required
Excellent verbal and written communication skills utilized with both external and internal customers Required
Strong analytical and problem-solving aptitude Required
Highly Proficient PC skills - Excel, Word, PowerPoint, Outlook, Database Management Systems Required
Excellent presentation skills Required
Leading cross functional solutions teams in development of custom transportation solutions that demonstrate the creation of value to customers and prospects Required
Strong knowledge of supply chain and the flow of materials, an understanding of TMS operations and IT functionality Required
Bachelor's Degree Required
10 - 15 Years of Direct Experience Required
Experience in sales lead role of prospecting, pursuing, presenting, and successfully closing Required
Experience in Domestic or International Logistics Preferred
10+ Years of Indirect Experience Required
7 - 10+ Years of Supervisory Experience Required
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Lift up to 20lbs
Carry up to 20lbs
Stand/walk

Nice To Haves

13 - 18 Years of Direct Experience Preferred
Experience in Domestic or International Logistics Preferred

Responsibilities

Strategic Leadership & Business Expansion Lead the entire FF organization in the U.S. and the broader Americas region, ensuring full alignment with global strategic direction
Execute strategic directives issued by Hyundai GLOVIS HQ and reinforce HQ-driven governance across all FF operations
Develop and implement expansion strategies across targeted industries, regions, and global markets
Drive global account development and strengthen long-term relationships with strategic customers
Ensure all strategic initiatives reflect the global nature of FF operations, coordinating with teams and partners worldwide
Ocean, Air & Inland Freight Pricing & Network Development Utilize strong carrier relationships and deep market knowledge to secure competitive pricing across all modes
Negotiate strategic, margin-enhancing contracts with ocean carriers, airlines, trucking partners, and integrators
Continuously monitor market dynamics, service changes, geopolitical shifts, and pricing trends, integrating insights into internal planning and customer communication
Coordinate with HQ and overseas FF branches to expand service capabilities and develop new lanes and global trade networks
Sales Execution & Team Enablement Actively support the FF Business Development team in client targeting, proposal development, pricing strategies, and deal closure
Build and strengthen the FF sales organization, ensuring it can achieve annual business plans and revenue targets
Participate directly in high-value customer engagements, including cold outreach, on-site meetings, and executive-level presentations
Manage both existing and new customers through structured account strategies to drive retention, expansion, and cross-selling
Operational Oversight Oversee key operational KPIs, service quality, P/L, cost efficiency, and compliance adherence
Ensure that all processes follow global SOPs, regulatory requirements, and risk management frameworks
Oversee operational consistency across the Americas, ensuring alignment with global service standards and performance expectations
Cross-Regional & HQ Collaboration Work closely with GLOVIS HQ, dispatched leadership (CEC/EC), and global FF branches to maintain unified strategy and execution
Share major decisions with the CEC for review and approval, per the defined governance hierarchy
Collaborate with global regions to share best practices, harmonize customer delivery, and optimize network capabilities
Maintain strong relationships with overseas branches to facilitate seamless end-to-end global freight operations
Organizational Development Evaluate the current FF organization and propose structural improvements that enhance efficiency, agility, and capability
Identify talent needs and lead recruitment, development, and succession planning to support business expansion
Build a high-performance culture focused on ownership, accountability, and operational excellence
Reporting & Strategic Communication - Deliver regular executive-level reports covering financial results, pipeline status, operational performance, and risk outlook
Prepare strategic documents for HQ and CEC, including market intelligence, competitor analysis, and business recommendations
Ensure transparent and timely communication to support informed decision making at the corporate level.
Executive-Level Project Execution Lead special assignments or strategic initiatives assigned by HQ or the CEC, regardless of business unit or subject matter
Manage exploratory projects that support long-term FF growth, transformation, and innovation pathways
Industry Representation Represent GLOVIS at major logistics and supply chain conferences, forums, and professional networks
Build industry partnerships and promote GLOVIS’s visibility through thought leadership and external engagement.
Coordination with Glovis America Lead personnel within policies and infrastructure provided by Glovis America
Maintain communication with Glovis America for business activity
Coordination with Glovis America under the oversight of Glovis America CEO/CEC for business consistency, including meetings and reports format.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement