Executive Director, Digital Engineering- Aetna Member Services

CVS Health • Hartford, CT

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About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Executive Director, Digital Engineering is a senior technology leader responsible for setting the technical vision, architectural direction, and engineering execution for all member‑centric services. This role leads large-scale engineering teams that build high‑performance backend APIs, microservices, and cloud‑native systems that power member experiences across digital, agent, and partner channels. The leader ensures exceptional service stability, resiliency, innovation velocity, and alignment with enterprise user experience and operational goals.

Requirements

• 15+ years of software engineering experience with deep expertise in backend systems, distributed services, and API platforms.
• Proven experience leading large engineering organizations delivering mission‑critical services.
• Strong background in AWS cloud platform, microservices architecture, CI/CD pipelines, and DevOps/SRE practices.
• Demonstrated success driving stability, resiliency, and observability improvements at scale.
• Experience leveraging AI, ML, or LLM-based engineering and operational tooling.

Nice To Haves

• Experience in regulated industries (healthcare, financial services, insurance).
• Background in building member, patient, or consumer-facing digital experiences.
• Executive-level communication and strategic influence across complex organizations.

Responsibilities

• Backend API & Microservices Engineering Leadership
• Service Stability, Observability & Resiliency
• AI‑Driven Engineering & Automation
• API Integrations & Enterprise Interoperability
• Innovation & Technology Strategy
• Leadership, Talent & Organizational Development

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Director