Executive Director, Data Analytics and Data Ops

City of New York•East Elmhurst, NY

About The Position

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts. The Executive Director of Data Analytics and Data Operations will report to the Assistant Commissioner of Data Analysis and Research and is responsible for leading the agency’s enterprise-wide data governance, analytics integration, and reporting quality functions to ensure that all operational, analytical, and mandated reporting outputs are accurate, timely, secure, and actionable. The Executive Director oversees technical teams responsible, analytics, TEAMS, and A.C.T., ensuring that agency data is reliable, well-governed, and effectively leveraged to support decision-making and compliance. This role provides enterprise-wide leadership over data governance, quality, and analytics, ensuring all systems, reporting pipelines, and analytical functions operate under a unified, secure, and well-documented framework. It oversees key analytics units, external reporting, and validation processes to ensure accuracy, compliance, and consistent metric alignment across all mandated reports. The position translates complex data into actionable insights for senior leadership and is responsible for presenting complex information clearly and effectively to a wide range of audiences, including executives, operational staff, and external stakeholders. Responsibilities include developing long-term data and analytics strategies, strengthening data literacy across the agency, and designing training and onboarding documentation to support consistent use of tools, metrics, and standards. The role manages agency-wide data request tracking to ensure ad-hoc requests are logged, prioritized, and completed. In addition, maintain standardized documentation, definitions, and quality assurance processes. Additional duties include supporting dashboard and reporting development, collaborating with technology teams on data infrastructure, ensuring cross-system data alignment, and mentoring technical teams to ensure strong execution and alignment with agency priorities. Additional duties include the following: - Provide technical expertise to internal and external stakeholders on matters related to data quality, governance, and reporting reliability. - Oversee the work and training of analysts and technical staff in core functions including data quality, analytics, dashboard development, documentation, and mandated reporting. - Ensure strong data management practices, including version control, documentation, and workflow management using tools such as Visio, Airtable, GitHub, and related platforms. - Demonstrate expert ability to manipulate large datasets from diverse sources using SQL, Python, Tableau, and related tools. - Ensure adherence to privacy, HIPAA, and other data-use frameworks in all data handling and reporting activities. - Serve as a key contributor to mandated reporting processes and compliance activities, ensuring accuracy and timely submission.

Requirements

A baccalaureate degree from an accredited college, and four years of satisfactory full time experience in the field of investigations, auditing, law enforcement, criminal justice, or in a major operational area of the agency in which the appointment is to be made, 18 months of which must have been in an administrative, managerial, or executive capacity or supervising a staff performing investigations or related work; or
Education and/or experience equivalent to "1" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Nice To Haves

Three years of professional experience in leveraging data in a large organization to legitimize business insights with expert abilities in Tableau/ BI/ SQL/R and queries.
At least 1 year in a managerial role leading a team of data analysts.
Excellent communicator, collaborator, and team player.
Proven ability to work in a fast pace environment.

Responsibilities

leading the agency’s enterprise-wide data governance, analytics integration, and reporting quality functions to ensure that all operational, analytical, and mandated reporting outputs are accurate, timely, secure, and actionable
overseeing technical teams responsible, analytics, TEAMS, and A.C.T., ensuring that agency data is reliable, well-governed, and effectively leveraged to support decision-making and compliance
providing enterprise-wide leadership over data governance, quality, and analytics, ensuring all systems, reporting pipelines, and analytical functions operate under a unified, secure, and well-documented framework
overseeing key analytics units, external reporting, and validation processes to ensure accuracy, compliance, and consistent metric alignment across all mandated reports
translating complex data into actionable insights for senior leadership
presenting complex information clearly and effectively to a wide range of audiences, including executives, operational staff, and external stakeholders
developing long-term data and analytics strategies
strengthening data literacy across the agency
designing training and onboarding documentation to support consistent use of tools, metrics, and standards
managing agency-wide data request tracking to ensure ad-hoc requests are logged, prioritized, and completed
maintaining standardized documentation, definitions, and quality assurance processes
supporting dashboard and reporting development
collaborating with technology teams on data infrastructure
ensuring cross-system data alignment
mentoring technical teams to ensure strong execution and alignment with agency priorities
providing technical expertise to internal and external stakeholders on matters related to data quality, governance, and reporting reliability
overseeing the work and training of analysts and technical staff in core functions including data quality, analytics, dashboard development, documentation, and mandated reporting
ensuring strong data management practices, including version control, documentation, and workflow management using tools such as Visio, Airtable, GitHub, and related platforms
demonstrating expert ability to manipulate large datasets from diverse sources using SQL, Python, Tableau, and related tools
ensuring adherence to privacy, HIPAA, and other data-use frameworks in all data handling and reporting activities
serving as a key contributor to mandated reporting processes and compliance activities, ensuring accuracy and timely submission