Executive Director, Corporate Platforms and Tools

Comcast • Philadelphia, PA

4d

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Executive Director, Corporate Platforms & Tools leads the digital publishing and technology strategy for Comcast’s external corporate digital ecosystem—including the corporate website and career site. This visionary role champions the creation of engaging, high-impact digital experiences that elevate Comcast’s brand and connect with diverse audiences. The ideal candidate brings a strong background in web publishing, content strategy, and digital operations, with a passion for storytelling through technology. They will ensure our platforms are optimized for performance, accessibility, security, and user experience. Additionally, this leader drives the tools strategy—including AI and integration efforts—implementing innovative capabilities that enhance efficiency, personalization, and data-driven decision-making across corporate brand communications and digital publishing operations. Job Description

Requirements

• Bachelor’s degree in Communications, Marketing, Engineering, Information Systems, or related field (or equivalent experience).
• 12+ years of experience leading digital publishing platforms, web technology, or enterprise IT operations.
• Proven success managing large-scale website ecosystems or digital platforms.
• Strong background in web architecture, CMS technologies, and platform integration.
• Experience leading AI strategy or integrating AI tools within enterprise environments.
• Excellent leadership, collaboration, and communication skills with executive stakeholders.

Nice To Haves

• Experience in telecommunications, media, or other complex enterprise organizations.
• Knowledge of AI/ML tools, cloud-based architectures, and data-driven personalization technologies.
• Familiarity with accessibility (WCAG), SEO, and content governance best practices.
• Experience managing vendor relationships and technology contracts for enterprise web solutions.

Responsibilities

• Digital Platform Strategy & Leadership Oversee technology strategy and long-term planning for Comcast’s corporate and career sites. Ensure platforms are reliable, scalable, secure, and accessible across all devices and audiences. Partner with communications, HR, and investor relations teams to translate business goals into effective digital solutions. Define standards for platform governance, user experience, and performance measurement.
• AI Strategy & Integration Lead the development and implementation of tool strategies that enhance digital engagement, content delivery, and workflow automation. Identify and integrate AI tools that improve search, personalization, analytics, and accessibility across corporate digital platforms. Partner with data, engineering, and communications teams to pilot and scale AI-driven capabilities that improve audience experience and operational efficiency. Establish ethical AI practices and ensure compliance with Comcast’s data privacy and responsible technology standards.
• Platform Development & Operations Oversee ongoing development, optimization, and maintenance of all corporate web properties. Manage relationships with technology vendors, development partners, and internal IT teams. Ensure seamless integration across platforms, including content management systems, analytics tools, and third-party technologies. Drive continuous improvement in website performance, SEO, accessibility, and security.
• Governance, Security & Compliance Establish governance frameworks for digital content, technology updates, and AI usage. Partner with security, legal, and compliance teams to maintain regulatory adherence and data protection across all platforms. Ensure adherence to accessibility standards and inclusive design principles. Implement quality assurance processes for code deployment, updates, and user experience.
• Team Leadership & Collaboration Lead a cross-functional team of digital platform engineers, UI/UX architects, and AI specialists. Foster collaboration with communications, HR, investor relations, and IT teams to ensure alignment across initiatives. Promote innovation, continuous learning, and adoption of emerging digital and AI technologies. Develop talent, set clear objectives, and manage resources to achieve operational excellence.
• Measurement & Optimization Define KPIs and reporting structures to measure website performance, AI adoption, and user engagement. Use data insights to inform platform enhancements and technology investment decisions. Drive a culture of measurement and accountability, ensuring digital and AI initiatives deliver business value.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees