Executive Director, Commercial Operation Strategy & Chief of Staff

Dendreon Corporation

About The Position

At Dendreon, we’re transforming the battle against cancer with personalized immunotherapy. Our flagship product, PROVENGE® (sipuleucel-T), was the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer, utilizing a patient’s own immune cells to fight the disease. If you’re driven by the opportunity to make a meaningful impact on cancer patients' lives, we invite you to join our team. With Immunotherapy Manufacturing Facilities in Seal Beach, CA, and Union City, GA, a strong Research & Development group in Seattle, WA, and a highly skilled Commercial team across the nation, Dendreon is at the forefront of cancer treatment innovation. The Executive Director, Commercial Operations, Strategy, Chief of Staff will build and lead an integrated Customer Engagement Ecosystem (CEE) that connects people, process, data, technology, analytics, and governance to drive scalable commercial performance. This role owns the operating model and enabling functions across Commercial Operations, Field Effectiveness, Marketing Operations, Medical Affairs Operations, Market Access Operations, Trade and Channel Operations, and Patient Operations, ensuring measurable growth, execution excellence, and a high-quality customer and patient experience in a compliant manner. The role will also function as Chief of Staff to the CCO, supporting executive leadership cadence, strategic initiatives, and cross-functional alignment.

Requirements

Bachelor’s Degree required or Advanced degree (preferred)
12+ years of progressive operations experience in pharma/biotech at the leadership level
Strategic and analytical capabilities
Strong cross-functional influence and communication skills
Prior experience supporting executive leadership and operational governance
Excellent leadership skills, with proven ability to develop a high-performance, customer focused and responsive commercial team.
Ability to effectively network and collaborate with peers in other functions and with colleagues in other businesses.
Proven track record in managing growth business in complex and competitive markets.
Strong business acumen and use of business analytics to prioritize, lead and influence.
Strong communication and presentation skills.
The position requires frequent travel to customers within North America and to internal sites.

Responsibilities

CEE Operating Model, Governance, and Commercial Transformation Office
QBR Ownership and Enterprise Performance Management
Advanced Commercial Analytics, Forecasting, Scenario Planning
Enterprise Data, Identity, MDM, and the Commercial Data Warehouse/Lakehouse
Commercial Technology Strategy and Product Ownership
Incentive Compensation and Governance
Training, Enablement, and Commercial Capability Academy
AI Strategy, Enablement, and Governance (AI CoE)
Compliance, Privacy, Quality, Vendor Ecosystem, and Budget Ownership
Sales Operations and Field Effectiveness
Selling Model and Field Business Planning
Field Force Fulfillment and Catalog/Warehouse Operations
MLR Operations and Content Supply Chain
Omnichannel Marketing Operations
Digital and Website Operations
Speaker and Events Operations
Medical Information Hub Operations
Scientific Engagement Operations Enablement
Access Operations Enablement and Gross-to-Net Support
Trade, Distribution, and Channel Operations (End-to-End)
Patient Services and HUB Operations (Full Operational Ownership)
Executive Leadership Cadence, Strategic Initiatives, and Cross-Functional Alignment