EXECUTIVE DIRECTOR, CAPACITY PLANNING AND DEVELOPMENT

New York City, NY • Manhattan, NY

116d

About The Position

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Capacity Planning and Development (CPD) is responsible for procuring new facility development for single adults, adult families, families with children and street homeless populations. CPD collaborates closely with providers, landlords and developers in myriad phases of emergency, mid-term and long-term siting, as well as the procurement and contracting for new shelter locations.

Requirements

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity.
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described above, including the 18 months of executive, managerial, administrative or supervisory experience.

Nice To Haves

• Broad knowledge of NYC Homelessness.
• Broad knowledge of the NYC procurement process.
• Advanced experience in developing, utilizing, and analyzing complex Excel spreadsheets.
• Excellent verbal and written communication and interpersonal skills.
• Strong analytical, organizational, and quantitative skills.
• Detail oriented and self-motivated.
• Demonstrated ability to implement and track long-term projects, meet multiple internal/external deadlines, and manage multiple projects independently.
• Strong analytical and research skills.
• Experience with financial analysis.
• Experience reading legal documents.

Responsibilities

• Manage a team of project managers/analysts who will provide assistance in the management of the shelter portfolio.
• Provide managerial support to the Assistant Commissioner in opening new sites, long-term planning goals, and initiatives by being the lead responsible for engaging all stakeholders.
• Oversee unit's project management activities related to shelter openings, including field visits, weekly calls with nonprofit providers, landlords and developers for all sites in development.
• Develop strong working relationships with State and City agencies to troubleshoot any barriers to shelter opening timeframes.
• Monitor, follow-up and enforce critical deadlines for all projects, and provide supervision to direct reports.
• Effectively communicate to all stakeholders, including DHS/DSS Executive team on pipeline capacity goals and timelines.
• Lead high level meetings with both internal and external stakeholders, making decisions that are aligned with Agency goals and objectives.
• Troubleshoot barriers to shelter project timelines.
• Work closely with Programs, ACCO, Budget, Legal and other divisions on capacity and procurement.
• Provide high level analysis and recommendations for programmatic initiatives and new capacity needs.
• Effectively manage interagency conversations on long term planning goals, new initiatives, and capacity upgrades.
• Provide expertise on shelter budgets, including overseeing negotiations with not-for-profit providers and the City's Office of Management and Budget (OMB).
• Coordinate with DHS Budget and troubleshoot budget/finance issues with not-for-profit providers and the DHS Fiscal staff.
• Administer the contracting process for all existing and new shelter contracts including renewals, amendments, and modifications.
• Lead team in the procurement process for human service contracts.
• Manage the team's response to all questions that could impact on the timely registration of contracts.
• Lead special projects assigned by Divisional leadership, including the development of trackers and maintenance of automated data.
• Identify ways to streamline workflows of the Division and manage ad hoc projects as necessary.

Benefits

• Public Service Loan Forgiveness eligibility.
• Opportunity for federal loan forgiveness programs and state repayment assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees