The Executive Director of Assisted Living and/or Memory Care is responsible for operation of the Assisted Living and/or Memory Care departments of the community. Ensures resident and family satisfaction, and operational goals are met. Complies with federal, state, and local standards for community operation. Monitors policies and procedures, public relations and employee morale, satisfaction, and retention. Incorporates the Generation’s mission, vision, and values into their daily work and interactions with others. SCOPE OF JOB TASKS: Adhere to company policies pertaining to total resident care, personnel, financial status, public relations, maintenance of building and grounds, Explain policies and procedures to staff, residents, visitor, etc. Ensure compliance of community with federal, state, and local standards. Select competent personnel to head staff and all major departments. Review competence and effectiveness of work force on a regular basis. Ensure compliance with Fire and Life Safety program. Meet with Health Services Director and Culinary Director on a regular basis. Meet with other department heads routinely to discuss departmental challenges and possible solutions. Participate and/or lead in staff training. Receive suggestions from department heads and other individuals on matters pertaining to department operations and external relationships. Respond to suggestions promptly and in writing if necessary. Promote a positive relationship with outside providers and other agencies in the community. Participate in marketing of the facility on a routine basis. Check financial status of facility monthly. Perform financial and census reports as outlined by the company. Assist in the preparation of an annual budget. Monitor the budget and adjust as necessary to meet the budget. Maintain working relationship with community hospitals and other health facilities in the community and coordinate with their services through work and transfer agreements. Participate in community activities. Represent the community at all top-level meetings and institutes. Represent the company in dealing with outside agencies, including governmental and third-party payers or send qualified representatives. Maintain current license as an Assisted Living Administrator Review the physical environment and plant operation of the facility on a regular basis. Direct requests for repair and replacement when necessary. Keep current on all laws pertaining to the facility operation. Participate in all QA studies. Accumulate data and provide written evaluation of QA results. Negotiate and work with Sr. Executive Director for major contracts, approve minor contracting. Review, manage and initiate cost saving strategies. Refine existing and develop new revenue sources. Approve budget variances, off-scale wage increases, manager/department head reviews. Oversee warnings, terminations, hiring. Approve annual market plan, etc. Work with marketing on their outreach plan and community goals. Provide input to manager in development of community marketing plan. Elicit family and resident input. Be on call and available for community at all times. Cover other administrator/managers while on vacations. Coordinate coverage in your absence. Develop, oversee, and implement orientation and training programs for staff. Assist personnel and residents in establishing a home-like atmosphere. Incorporate choice, dignity, independence, individuality, and privacy into job performance daily. Conduct tours as needed for potential future residents and/or their families. Maintain professional personal appearance and adhere to dress code as outlined in the employee manual or as specified by the Sr. Executive Director. All other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
101-250 employees