Executive Director, Admissions & Records

Austin Community College • Austin, TX

1d

About The Position

Provides executive-level leadership for districtwide enrollment management and registrar operations, ensuring regulatory compliance, operational consistency, data integrity, and alignment with institutional goals related to access, persistence, and completion.

Requirements

• Demonstrate expertise in project planning, development, and implementation.
• Present information and summary reports internally and to the public.
• Understand the community college philosophy and mission.
• Handle the demands and requirements of senior-level management in higher education.
• Apply effective leadership and ethics techniques, including Servant-Leadership.
• Make difficult decisions in a timely, thoughtful, evidence-based manner.
• Think strategically and prioritize effectively.
• Exhibit strong communication and interpersonal skills, and a high level of professional integrity.
• Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Maintain a customer-oriented and solutions-focused mindset.
• Manage a complex set of projects with deadlines and priorities in a fast-paced environment.
• Work in a collaborative manner with constituencies.
• Maintain confidentiality of work-related information and materials.
• Exhibit excellent communication, written and verbal, and interpersonal skills.
• Strong presentation skills.
• Provide leadership at all levels of the college.
• Plan, prioritize, and problem-solve effectively.
• Exercise critical judgment and creativity.
• Plan and manage budgets and human resource needs.
• Maintain an established work schedule with some evenings and weekends required.
• Master's degree.
• Five years related work experience including three years of supervisory experience in a higher education academic environment.

Nice To Haves

• Experience with Texas Success Initiative (TSI) policies and testing platforms.
• Experience in a community college or multi-campus public institution.
• Experience managing compliance and high-volume service delivery.
• Experience leading complex academic records functions, including transcript articulation, residency determinations, reverse transfer, prior learning assessment (PLA), alternative credit evaluation, and international transcript review.
• Experience establishing districtwide Standard Operating Procedures (SOPs) and compliance protocols for registration, graduation certification, and records retention.
• Experience implementing technology-enabled service improvements that reduce transcript processing times, improve degree clearance accuracy, and enhance the student enrollment-to-graduation journey.

Responsibilities

• Develops, directs, implements, and administers the district's, academic record keeping policies, programming, and operations.
• Maintains responsibility for the strategic planning and operational management of the districtwide Enrollment/Records and Registrar's offices.
• Maintains responsibility for the personnel management activities for the district's Enrollment and Records offices, Registrar's office, Compliance, and Graduation and Evaluation offices.
• Oversees, delivers, and manages all aspects of credit student enrollment and registration program.
• Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws.
• Recommends hire and termination personnel actions for positions supervised.
• Provides interpretation and oversight of federal, state, and internal regulations to ensure compliance with federal, state, and internal rules related to admissions, enrollment, state funding reporting, and immigration status determination for international students.
• Serves as a resource for district guidance on entry and enrollment for all students.
• Recommends and manages departmental budget for Enrollment and Records, Graduation, and Compliance.
• Administers the preparation of all internal and external student enrollment reports for the district to meet internal and external reporting and audit requirements.
• Assures the integrity of the college's applicant, student, and graduation databases.
• Analyzes the effectiveness and success of department policies, programs and outcomes, and makes recommendations for needed changes to support the college missions and goals.
• Conducts and coordinates student data research efforts including data collection, analysis, and compilation; interprets and applies college policies and procedures regarding all data management activities.
• Represents the institution as the subject matter expert on admissions, academic recordkeeping, and Family Educational Rights and Privacy Act (FERPA) issues; participates in appropriate professional activities and organizations.
• Oversees the delivery of direct services to prospective, current and former students, and to all district staff and faculty.
• Ensures appropriate professional development and safety training is completed in compliance with all health and safety rules and processes.

Benefits

• Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive