Executive Director, ACCUPLACER and CLEP

The College Board • New York, NY

213d • $160,000 - $225,000 • Remote

About The Position

The ACCUPLACER and CLEP team is responsible for the development, delivery and customer experience of two digital assessment programs that serve a diverse group of high-school, college, and adult students. Both programs strive to serve students wherever they are on their educational journey, regardless of the path they took to get there. The ACCUPLACER program offers a series of digital assessments that evaluate students' skills in reading, writing, and math and helps colleges and workforce training providers gauge student readiness for required coursework and identify areas where students may need additional support to succeed. CLEP is a credit-by-examination program that covers over 30 introductory college-level subjects. It gives learners an opportunity to demonstrate their knowledge and skills acquired through prior learning and earn college credits at many colleges and universities, saving them time and money in their pursuit for college degrees.

Requirements

• Bachelor's degree (master's degree preferred)
• 7+ years of relevant product or program management experience (experience with digital testing, test delivery, and outreach is preferred)
• 5+ years of supervisory experience
• Demonstrated experience and success in strategic and business planning, management of complex programs and projects
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions
• Strong problem-solving skills, including the ability to break down complex issues and identify clear paths forward
• Ability to manage multiple complex tasks simultaneously
• Excellent knowledge of the academic environment
• Strong customer service orientation
• Excellent written and verbal communication skills, including public speaking/presentation skills

Nice To Haves

• Experience in team building and personnel management
• Knowledge of marketing, planning and budgeting
• Computer literacy, including word processing, database, and spreadsheet applications

Responsibilities

• Lead strategy and product management, developing comprehensive, long-term product strategy, and short and long-term product plans and roadmaps driven and informed by user and market research.
• Oversee strategic analyses and lead development and maintenance of business cases in support of processes changes, expansion strategies, or new investments.
• Provide overall leadership for program policy implementation, budgeting and expense management, customer support services, constituent outreach and marketing/promotion strategies.
• Assess and adjust the subjects and offerings available for both programs, ensuring ongoing relevance to current and potential markets, and relative profitability.
• Identify opportunities for growth in new and existing markets, and lead the development and implementation of expansion strategies.
• Manage program operations and vendor relationships, defining priorities and guiding the work of key staff supporting the ACCUPLACER and CLEP programs.
• Oversee the work of third-party vendors, developing plans that outline the tasks to be undertaken on behalf of the program each fiscal year.
• Set terms for contract negotiation, program fee structures, and program implementation on behalf of the College Board.
• Oversee delivery of the annual ACCUPLACER Conference and Training event, including all planning, budgeting, logistics, promotion, and delivery.
• Establish and cultivate partnerships with external organizations that provide new revenue streams for the ACCUPLACER and CLEP programs.
• Serve as the primary spokesperson and 'face of ACCUPLACER and CLEP' both within and outside the College Board.
• Manage special projects and assignments at the direction of the VP or other College Board leadership.

Benefits

• Health, dental, and vision insurance
• Generous paid time off
• Paid parental leave
• Fertility benefits
• Pet insurance
• Tuition assistance
• Retirement benefits
• Annual bonuses and opportunities for merit-based raises and promotions

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Educational Services
• Education Level: Bachelor's degree